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Item#: N82E16813128592
GIGABYTE GA-Z87X-UD3H LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard with UEFI BIOS
  • Intel Z87
  • 4th-Gen Intel Core i7 / i5/ i3 (LGA1150)
  • DDR3 3000(OC)/2933(OC)

3 out of 5 eggs Good board but with subtle memory issues 03/10/2014

This review is from: GIGABYTE GA-Z87X-UD3H LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard with UEFI BIOS

Pros:

Good construction and nice features for the price point.

Cons:

This board is very flaky with 4 DIMMs installed. After spending a very long time troubleshooting the issue, I've managed to resolve the memory corruption issues by installing the DIMMs in a mismatched fashion (i.e. the opposite of what the manual recommends). This has made memory access a bit slower but has resolved all of my crashing/corruption problems. If not for this issue, this would easily be a 5-egg board, but spending so much time on a buggy board (where support was useless) has soured me on it. However, it's working now, so I still gave it 3 eggs.

Other Thoughts:

I've written one previous review for this board, before I discovered that mismatching the memory resolved the issue.

Gigabyte's support is mildly infuriating; they updated the status of my RMA to say it had been tested and no issues were found, then didn't ship it back for another two weeks. Additionally, last time I sent an email to Gigabyte's "Newegg VIP support", they didn't even respond (this was several weeks ago, so I'm definitely not being impatient here).

Seeing as many other reviewers have mentioned memory/BSOD/stability issues, I should have done more research before buying.

Manufacturer Response:

Dear Customer,

Thank you for your comments. We apologize for your difficulty with your GIGABYTE product. Please contact us at newegg-support@gigabyteusa.com with the case number 107343 in the e-mail subject line. We will provide personalized service and analysis to help solve your issue ASAP. If the matter is urgent, please send us your contact number, and we will contact you.

If you're having system stability issue when running dual channel memory mode, please check the following:

1. Visually inspect the motherboard CPU socket for bent pins.

2. Be sure the RAM is purhased as kit of 4 DIMMS, since you may encounter stability issue when mixing different model of memory, even the same model if they're not being validated as kit of 4 DIMMs.

GIGABYTE VIP Support Team

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  • Keith B.
  • Verified Owner
  • Owned For: 1 month to 1 year


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Item#: N82E16813128592
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