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ASUS > 
Item#: N82E16813131981
ASUS Z87-A LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
  • Intel Z87
  • 4th-Gen Intel Core i7 / i5/ i3 (LGA1150)
  • DDR3 3000(OC)/2933(OC)
  • $144.99
  • $134.99
  • Save: $10.00 (7%)
  • $119.99 after $15.00 rebate card
  • Free Shipping (restrictions apply)

1 out of 5 eggs Bios clock couldn't keep time 03/13/2014

This review is from: ASUS Z87-A LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard

Pros:

it ran fine if it could keep time

Cons:

New egg sent me this board and the bios could not keep time. Asus tech support said to replace battery and run default bios if that didn't work Rma it. I sent it back to new and after a week they said the cpu socket contact pins are damaged, which this board socket doesnt have pins.

Other Thoughts:

Im going to fight it but I thought new egg was a honest company.

Manufacturer Response:

Greetings,

We're sorry to hear about your experience with the motherboard. Our motherboards go through rigorous inspection before leaving the factory, and all come with a protective CPU socket cover to prevent accidental damage to the socket pins. We recommend sending the board in for RMA-repair. Unfortunately, this type of damage is not covered under warranty and a standard repair cost will apply. To proceed, please contact us again at 1-812-282-2787 or use the online RMA submittal form at: http://vip.asus.com/eservice/usa_rmaserv.aspx. If you have any questions, please feel free to contact me below. Thank you. 3556124.

Regards,

Mark
ASUS Customer Loyalty
cl-mark@asus.com

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  • Kenton B.
  • Verified Owner
  • Owned For: 1 day to 1 week


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ASUS > 
Item#: N82E16813131981
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