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3 out of 5 eggs Update after a years use. 03/15/2014

This review is from: CM Storm Sirus S - True 5.1 Surround Sound Gaming Headset with In-line Remote

Pros:

Great sound when they worked properly (must have a good sound card with Headset amp to fully enjoy these). Extremely comfortable.

Cons:

(I bought these Feb. 28, 2013 and it is now March 15, 2014.)

This headset is now failing. I use this headset paired with a Sound Blaster Z, which was amazing in the beginning. But now it seems the Front Left speaker is almost dead. Seems to be shorting as sometimes it works and sometimes is does not. When it does work, it sounds awful. All other speakers are working fine for the moment.

Also the coating these headsets have over the outer plastic ear covers started bubbling and is now peeling off.
This headset has always been taken care of, never misused. And within 2 weeks time frame the coating started to bubble and a speaker went out. Right at a years time of ownership. I am disappointed to say the least. Thought these might actually last a lot longer.

Took 2 eggs off since I have 2 issues with them.

Other Thoughts:

Wish these would of actually lasted, as I really enjoyed them while they did work. The inline volume control wasn't great, but everything else was really nice. Especially the comfort and sound.

Now I'm stuck gaming with a cheap pair of Wally-World bought headphones, because I gave away my old Plantronics Gamecom, until CM finally gets back to me and replaces these or I just bite the bullet and go buy another brand.

Manufacturer Response:

Hello Brushy,

I apologize how the quality has deteriated on this particular Sirus. If you submitted a ticket and haven't heard a response yet, please don't be afraid to contact us by phone 888-624-5099 or Live Chat. (Link Below). We will help to guide you registering your product and using it to register for an RMA. If you have not done so already, the eRMA link is below if you would like to go to register your product. Please let me know if you have any more questions.

Respectfully,

Robert N.
CM USA Support

External Link(s):

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  • Billy M.
  • Verified Owner
  • Owned For: more than 1 year


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