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3 out of 3 are DOA! 03/26/2014
This review is from: WD BLACK SERIES WD1003FZEX 1TB 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive
They ship back quite easily and are lightweight. They look great in bubbles and static wrap.
3 DOA right out of the static wrap, that's enough of a con.
I called WD to further check the HDs and yup, they're dead. The tech suggested they could send me refurbished HDs as a replacement. Good con... buy new, but receive someone elses problems from WD. I bought new and want new... and working. It's not too much to ask.
I can't tell you how much time I have in this, I'm extremely frustrated and quite ticked off.
Newegg is good about RMAing the dead drives, the problem here is all WD. They are making junk, then want to replace their defective hardware with used.
I have 3 replacements coming in eventually. If they're dead also, I'll be back to heap more abuse on the guilty... Western Digital. I feel sorry for Newegg. They're innocent in this and doing what they can. It's unfortunate that they have little support from Western Digital.
Hello BK, we are very sorry to hear that your drives did not function so soon after delivery, and apologize for the inconvenience this has caused you. We would appreciate the opportunity to follow-up in order to address any further concerns you may have with the device and/or your experience, and resolve this particular issue for you. Please contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs and indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team member.
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