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No Support 04/08/2014
Works while it lasts
LG refuses to supply even basic support for their product after the warranty period
I have the previous version of this product. After a couple of years, it stopped reading DVD discs. After going through their terrible support system, and sending them the same information multiple times, they refuse to support the product. It has a terrible 1-year parts and labor warranty, which apparently they also apply to all service. I have never had a company flat-out refuse technical support on the basis of a hardware warranty. This is a first.
This will be the last time I purchase any LG product for my PC, or recommend LG PC products to anyone else.
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