Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.
If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.
LG refuses to supply even basic support for their product after the warranty period
I have the previous version of this product. After a couple of years, it stopped reading DVD discs. After going through their terrible support system, and sending them the same information multiple times, they refuse to support the product. It has a terrible 1-year parts and labor warranty, which apparently they also apply to all service. I have never had a company flat-out refuse technical support on the basis of a hardware warranty. This is a first. This will be the last time I purchase any LG product for my PC, or recommend LG PC products to anyone else.
Share this review:
6 people found this review helpful. Did you?
Thanks for the valuable feedback you provided!
Through the Newegg EggXpert Review Program, Newegg invites its best reviewers, known as EggXperts, to post opinions about new and pre-release products to help their fellow customers make informed buying decisions.Click here for more details.