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Pros:

1tb hdd nice :0)

Cons:

not always recgnized and have to restart pc several times befor it will register in pc from time to time

Other Thoughts:

thought it was a good deal, but will crash pc when it decides it don't want to be recognized for a bit.

Manufacturer Response:

Dear Customer, it is unfortunate that you are experiencing problems with your Hard Drive. We recommend installing and running our Data Lifeguard Diagnostics for Windows (WinDLG). Information regarding our WinDLG utility and Disk utility can be found at the following link.

How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940

If the issue persists or the diagnostics software returns errors, please allow us to replace your device under warranty.

How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8

For additional assistance, please contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

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  • Alicia M.
  • Verified Owner
  • Owned For: 1 week to 1 month


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