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Wireless Networking > 
Wireless Routers > 
ASUS > 
Item#: N82E16833320091
ASUS RT-N66U Dual-Band Wireless-N900 Gigabit Router, DD-WRT Open Source support, IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab
  • Up to 900Mbps Wireless Data Rates
  • 2.4 GHz and 5 GHz Concurrent Dual-Band
  • Four Gigabit Ethernet Ports
  • Download Master for Wireless Data Storage
  • Detachable High-Powered Antennas
  • Two USB Ports
  • $169.99
  • $129.99
  • Save: $40.00 (24%)
  • Free Shipping (restrictions apply)

Pros:

Fast, dual band, great feature set

Cons:

UNRELIABLE! Oh it might appear to run well for a few weeks or a month or two, then you will wonder why everything is so slow. Eventually you will try restarting the router and... yup, that fixed it. Rinse, and repeat, month, after month. Awful.

Not even the Ethernet ports are reliable! Forget wireless or your internet connection, just plug two wired devices into it and before long you can watch consistent 30% packet loss in ping or mtr, then restart this junky router and magically it's cured. Then watch it happen _again_ and _again_, month after month.

It's not a hardware problem if it takes weeks of being online to manifest, and a reboot cures it.

They've updated the firmware a half-dozen times or more since I bought it, but no updates ever fixed these problems. Their QA probably doesn't even test prolonged usage past a day.

Other Thoughts:

Although many other consumer-grade wireless routers also have reliability problems, it is no excuse. What is wrong with this industry? Apple gets it right. Cisco gets it right in their professional equipment.

Perhaps its because online reviewers experiment with the device for a few hours and pronounce a high score - meanwhile measuring reliability takes weeks of consistent use. Many users never understand what is happening to them - some blame their computer or ISP for being slow.

Manufacturer Response:

Dear Valued Customer,

To discuss your concerns about your unit, please reach out to me at networking_support@asus.com and include case#3746954 in the subject line. Also, please provide me its serial number. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.

Sincerely,
Celeste
ASUS Customer Loyalty

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  • David W.
  • Verified Owner
  • Owned For: more than 1 year


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Item#: N82E16833320091
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