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Belkin support is a joke. Total waste of time calling them. One person said wrong department, told me who to call, then the next person said wrong department and put me through to tech support whom wanted to troubleshoot the device and then realized they could not do anything to test it, and then told me to call customer service at another time, they were too busy at the moment. Called back and was told to call back for next step. Not worth the time.
I won't be buying anything from Belkin or Linksys. Horrible service.
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