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Wireless Routers > 
ASUS > 
Item#: N82E16833320174
ASUS RT-AC68U Wireless-AC1900 Dual Band Gigabit Router IEEE 802.11ac, IEEE 802.11a/b/g/n
  • Up to 600+1300Mbps Wireless Data Rates
  • Three times faster performance than 802.11n routers
  • Broadcom TurboQAM technology increases wireless-N data rate to
  • 600 Mbps for 33% faster performance
  • $249.99
  • $179.99
  • Save: $70.00 (28%)
  • Free Shipping (restrictions apply)

Pros:

I love(d) this router.

Cons:

1 - Asus knew about the compromised security a year before they fixed it.
2 - Mine died after 5 months. I've tried for days to reach tech support. Their web forms don't work, and I can't reach anyone by phone.

Other Thoughts:

I used to be a fan of Asus products. Now, having seen how difficult it is to get support, I'm done with Asus. Their website forms are horrible (for example, AJAX doesn't work on the drop downs, you have to submit an incomplete form to get the drop downs to fill in so that you can complete the form).... then, after you filled it all in and hit submit, you are sent right back to the form with no indication as to what information is missing or is somehow incorrect. All I need is an RMA # and ship to address!

Manufacturer Response:

Dear Valued Customer,

If you require further assistance with your router, please contact me at cl-celeste@asus.com and include case#N140703971 in the subject line. Also, please provide me the serial number of your unit. I encourage you to reach out to our Customer Loyalty Team for further assistance with your ASUS products. We provide continuous technical support and continuous communication at no cost to you. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.

Sincerely,
Celeste
ASUS Customer Loyalty

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3 people found this review helpful. Did you? Yes Yes / No No

  • Martin S.
  • Owned For: 1 month to 1 year


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ASUS > 
Item#: N82E16833320174
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