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Acer Laptop Aspire Intel Core i5-4200U 4GB Memory 500GB HDD Intel HD Graphics 4400 15.6" Windows 8 E1-572-6870
  • Intel Core i5-4200U
  • 4GB Memory 500GB HDD
  • Intel HD Graphics 4400
  • 1366 x 768
  • Windows 8

Pros:

If this machine didn't fail after only 2 months, I would be more willing to write down the pros.

Cons:

It is absolutely ridiculous that these days a laptop cannot go more than 3 months without having some sort of critical error, I do not appreciate burning my hard earned money on a product that will die out only a few days later. This is Acer, a manufacturer that I used to believe was quite decent. I've used their laptops before, which is why I decided to purchase this one. Big mistake.

Overall Review:

So I am on the Acer tech support website, filling out the request for a system repair. After spending a lot of time answering all their stupid questions, I get close to finishing. I take a simply break to take a picture of the problem so Acer has something to use as reference and what happens when I return? My request has "timed-out", meaning I had to go through the whole process again.

Seriously, a time-out period on a system repair page? Yeah, no. I'm not going through that bull again, I will keep my broken system and they can keep my money. I thought Acer was a decent company, not anymore. I will never purchase any product with the name Acer on it again, they can all go screw themselves. Way to not only make bad, piece of shoot products, but also also slap clients trying to do the right thing.

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  • CARLOS M.
  • neweggVerified Owner
  • neweggOwned For: 1 month to 1 year


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