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Pros:

Little did I know my drive wasn't running at SATA 3 speeds, but SATA 2. ALL troubleshooting steps performed.

3 Years Warranty. That's good. But...

Cons:

For a RMA I need to sent it to ADATA. It's pretty much standard these days if someone has one SSD they're using it as their system drive. Not having this SSD pretty much means not having a computer. That, and who knows how long they'll poke at it until I get something back.

Overall Review:

I should have tested speeds way back when I upgraded to a SATA 3 equipped motherboard. That, and their RMA email states "Should problem persists, we request customers to return product(s) to our location for further testing. We will be happy to repair or replace your unit if it deemed faulty." Testing? Deemed faulty? Standard procedure, I know, but it could be eliminated if companies would believe that maybe -- JUST MAYBE -- some of their customers aren't stupid and can save everyone a lot of time.

Manufacturer Response:

Dear Customer,

We are sorry that your SP900 is not working properly. Unfortunately, DOA does occur from time to time and that is why there is a warranty on our products that covers this issue. Please send it in for an RMA exchange and you will receive a working replacement. The ADATA RMA process is a simple and painless procedure. Please feel free to contact us directly.

Thank you,
ADATA Technology Customer Service

Tech Support Email: service_usa@adata.com

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  • Jacob F.
  • neweggVerified Owner
  • neweggOwned For: more than 1 year


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