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Seller#: 0UHOPTYVANJWU3FC6

Rareelectrical.com Seller Profile 866-695-0363 Email This SellerEmail This Seller  See all products from Rareelectrical.com See all products from Rareelectrical.com

RareElectrical.com is full line supplier of Alternators, Starters, DC motors and related components. Our vast inventory and technical knowledge enables us to help any customer with their needs. Our customer base ranges from the do it yourself consumer all the way to large distributors.

We specialize in alternators and starters for Industrial, Agricultural, Marine, Passenger Car, Heavy Duty On-Road Trucking, Motorcycle, ATV, Jetski, Snow Mobiles, and virtually any engine that starts with a key.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (17 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 14 Reviews
newegg
82%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 1 Reviews
newegg
6%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
12%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 12/14/2014

Rating + 5 VeryQuick

Product arrived very quick. Said 5-7, but arrived in 4 days. Perfect working, brand new in box. Also a fantastic price.
Thanks!

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Chris
Order Date : 7/23/2014

Rating + 1 Worst customer service I've ever experienced

The item I ordered is listed as a replacement for a part I need. It was a great price so I ordered it, but when my mechanic attempted the install, the unit did not fit. I researched the description of what I received to the part it is supposed to replace. The description this merchant has on Newegg does not match the supplier's description for the part it is supposed to replace (coarse threads vs. fine threads). I contacted the seller to let them know and request a RMA. They responded that their ad is correct and I ordered the wrong part. They accept 0 responsibility. Further, their returns policy says they process returns 3-5 days after receiving them. 10 days after they received mine, I emailed them to check status. They enter in Newegg that they received it day I emailed them to check status (I have a UPS tracking #). They also put on the RMA that I returned it because I no longer needed it, so they are charging a 20% restock fee, which I am currently disputing. Horrible experience.

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Ed
Order Date : 12/21/2013

Rating + 5 Good service

Thanks for all your research and help.

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joshuae1021
Order Date : 3/10/2013

Rating + 5 recent purchase

quick shipping product just as described very well packaged was a pleasure doing business with you

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delpart
Order Date : 2/9/2013

Rating + 5 Good packaging fast processing

Right parts right on time. Never thought I'd go through Newegg to find parts for my mower even if through a resale partner. Invoice and everything clear and to the point. Heavy boxing and time taken with packaging to ensure sound delivery.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 10/15/2012

Rating + 1 Damaged beyond use

Part arrived damaged. 1/8 inch steel mount was bent at a 45 degree angle when it should have been at 90 degrees. The seller wanted me to take pictures of the damage and email it to them. I'm guessing they wouldn't take my word. I won't buy anything else from them.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 20.00%

RMA Policy
    All returns must be approved with a Return Authorization Number. Please contact us at 1-866-695-0363 or at info@rareelectrical.com to receive this number and instructions on how to properly return you item. All returns are subject to inspection.

    It is the responsibility of the customer to verify the correct application information prior to purchasing any product from RAREELECTRICAL. All purchases made in error are subject to a 20% restocking fee and require a return authorization number.

    BUYER IS RESPONSIBLE FOR ANY AND ALL SHIPPING CHARGES
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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