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Seller#: 0UHOPTYVOPJNS4D61

Red Rhino Sports Seller Profile 888-339-8615EXT1 Email This SellerEmail This Seller  See all products from Red Rhino Sports See all products from Red Rhino Sports

Red Rhino Sports is a soccer, rugby, and Australian rules football specialty store. We were established in 1999 and are located in Austin, Texas. Our knowledgeable and diverse international staff is happy to help you with any questions or requests that you might have. We are looking forward to helping you with your sporting needs.

For questions regarding products, order delivery, or returns, please contact Red Rhino Sports:

E-mail: sales@redrhinosports.com
Phone: 1-888-339-8615

For questions about a charge that's been made to your credit card, please contact NewEgg.com.

For questions about how to place an order, please visit NewEgg.com's Help Department.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (0 Reviews ):
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
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Good Rating + 4 0 Reviews
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Average Rating + 3 0 Reviews
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Poor Rating + 2 0 Reviews
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Very Poor Rating + 1 0 Reviews
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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    Red Rhino Sports has a 100% Customer Satisfaction Guarantee for the condition of all regular merchandise offered on the Web site. Customers can return any unused non-customized, and regularly carried merchandise purchased from Red Rhino Sports, for up to 30 days after receipt of the order.

    All merchandise must be returned to Red Rhino Sports in its original condition. Please package the merchandise securely and in its original packaging, using FedEx shipping, or UPS shipping, or USPS Insured.

    Items returned without the original packaging, after 30 days from receipt of order, or special orders of items that are not stocked regularly in our inventory, will be charged a 25% restocking fee. Please keep the tracking number in a secure place.
    Please provide the following information with the returned merchandise:

    Order number
    Item returned and reason for return
    E-mail address
    Address and phone number
    Your preference of a refund to your credit card, refund via a Red Rhino Sports company check, or exchange for another product (such as a different size or color of the same product, or a similar product).
    In the case of an exchange, please include information about the item requested. If there is a price difference, you will be refunded or charged to make up the difference.

    Send the return package to:

    Red Rhino Sports
    Returns Department
    2424 South IH-35
    Austin, Texas 78704

    Please do not send the package back to NewEgg.com. If you mistakenly ship it back to NewEgg.com instead of Red Rhino Sports, we will have to charge an additional $2 fee per item, plus any additional shipping charges incurred.

    Shipping Cost for Returned Items

    If the item that you received was not what you had actually ordered, or if you receive a damaged item, we will refund the cost of shipping the item back to us. Otherwise, you must pay for shipping the item back to us. We will, however, ship any exchanged item back to you for free, using the standard shipping method.

    We recommend that you use a shipping service that provides tracking information, such as FedEx ground, when shipping your return or exchange to us.

    Exceptions to This Return Policy

    No customized or specially ordered items can be exchanged for a different size, color, or other variation. Customized items include, but are not limited to: numbered jerseys, screen-printed t-shirts, or embroidered polo shirts. Specially ordered items include, but are not limited to: rucking pads, goal-post pads, goals, benches, and shoes or apparel not regularly carried in stock, such as warm-up suits or uniforms. Customized or specially ordered items can not be returned, unless they are significantly different from what the customer ordered.
RMA instructions
    Send the return package to:

    Red Rhino Sports
    Returns Department
    2424 South IH-35


    Please provide the following information with the returned merchandise:

    Order number
    Item returned and reason for return
    E-mail address
    Address and phone number
    Your preference of a refund to your credit card, refund via a Red Rhino Sports company check, or exchange for another product (such as a different size or color of the same product, or a similar product).
    In the case of an exchange, please include information about the item requested. If there is a price difference, you will be refunded or charged to make up the difference.
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