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¡°I recently had to open a ticket for a billing issue and I was given a credit even though they didn't need to do it. I appreciate that they continue to be a quality company and respect their customers. Thanks New Egg. ¡±
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What is a Refurbished or Factory Serviced product?

Factory Serviced and Refurbished products are items which have been returned to an authorized factory repair facility for testing, inspection, and repair, or which have been repaired by certified technicians. Please note that some recertified items may have marks, scratches, or other slight signs of wear. All factory service products carry the applicable manufacturer’s warranty and the listed Newegg Return Policy.

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