Ryan Jonathan Seller Profile 888-456-3482 Email This Seller See Seller Store See all products from Ryan Jonathan
Created to complement and enhance your lifestyle, Ryan Jonathan Fine Jewelry is the little black dress of your jewelry box. The collection features a classic aesthetic with contemporary touches, designed to take you from everyday to special occasions for years to come.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
We are confident that your purchase from Ryan Jonathan will surpass your expectations. Try on your jewelry and show it to your friends. If you decide to return your purchase, we will happily refund, replace, or exchange unworn or unaltered jewelry in the original condition they were received within 45 days from the date of shipment.
Refunds will be credited within 3-5 business days to the credit card with which the purchase was made. Unfortunately, we are unable to pay for return shipping costs.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.