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Seller#: 0UHOPTYVC3BQ5443C

SFRproducts Seller Profile 877-258-9126EXT1 Email This SellerEmail This Seller  See all products from SFRproducts See all products from SFRproducts

We are a one-stop shop for all of your hair and beauty needs. A customer-centric company that strives to bring you the best prices on the web while providing you with outstanding service. We are a reputable company and we work directly with the owners of our brands. We operate out of Northern California and we serve customers all over the globe.

What you can expect to get when shopping with us:

The latest styles from top brands at great prices
Excellent customer service
Fast and affordable shipping cost
A fair and consistent return policy
Secure checkout – your information is safe and will not be shared
Active social community for tips, ideas, experience and coupons/promotion

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3 Reviews ):
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 3 Reviews
newegg
100%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Here at SFRproducts we want you to be happy with your purchase.

    We offer a 30 day Guarantee:

    If you are not happy with your item you may return it to us for up to 30 days after it arrives to you. There will be a restocking fee for items that are not defective.

    Please check that your item(s) are working upon arrival. If not, we will credit or exchange it. If the product is covered by a manufacturer warranty we may also refer you to the manufacturer.

    Please contact us about your return before shipping something back to us. Notifying us ahead of time will help us to ensure that your return is dealt with promptly upon arrival. Packages that arrive without return authorization numbers may be returned to sender.

    If your item is not defective but you'd still like to return it, we can give you a partial refund. For returns that are not defective there will be a 20% restocking fee. We define “defective” merchandise in the same way that large online distribution companies such as Ebay and Amazon do:

    Items are considered "damaged/defective or incorrect" in these circumstances:

    * Wrong version or edition: You received the item ordered, but it's a different version or edition than what was displayed on product page.

    * Item was completely different from what was ordered: Seller mistakenly sent completely incorrect item. (e.g., Audio CD instead of DVD)

    * Missing parts or components: The item is missing parts or components. (e.g., Camera kit was supposed to include a tripod, but it was not received.)

    * Item defective during first use: When you tried to first use the product, it did not work (e.g., HDTV did not turn on).

    * Damaged item: The item itself was visibly damaged (e.g. Plastic storage you ordered had chipped pieces).

    * This does not extend to cases where you are simply disappointed with an item.

    The customer is responsible for the shipping fee to return the item to us. If you received free shipping, meaning we paid the shipping fee on your behalf, that fee will be deducted as well.

    If you received the wrong item please let us know right away. Do not use or damage the product. We will replace it for the correct product immediately.

    For cancellations please contact us right away. We usually ship out the same day that the order is placed. Once the item has shipped the regular return policy applies.

    Please check the address information carefully. Refused or incorrectly addressed packages may be charged a 20% restocking and/or the carrier charges for both ways.

    Please note that we are not responsible for damages due to mis-matched voltage. Please make sure that the voltage is compatible with your outlet before using the product.
RMA instructions
    Please contact us at Support@sfrproducts.com about your return before shipping something back to us. Notifying us ahead of time will help us to ensure that your return is dealt with promptly upon arrival. Packages that arrive without return authorization numbers may be returned to sender.
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