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Seller#: 0UHOPTYVHCCVV1B24

SIGHTHOLDERDIAMONDS Seller Profile 347-988-9390 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from SIGHTHOLDERDIAMONDS See all products from SIGHTHOLDERDIAMONDS

We are a manufacturer of Sterling Silver and 14kt gold jewelry.
We have brokers searching the globe for the best possible loose diamonds and gemstones for 25 years.
Once we have purchased these fabulous parcels of loose stones we manufacture the most updated styles of finished jewlery.
We are recognized by our wholesalers as the best source for price and quality.
We have offices in NEW YORK AND HONG KONG.
We strive to accomodate all customers ,so if you have any issues we will be pleased to help in any way.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (417 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 182 Reviews
newegg
43%
Good Rating + 4 98 Reviews
newegg
24%
Average Rating + 3 59 Reviews
newegg
14%
Poor Rating + 2 20 Reviews
newegg
5%
Very Poor Rating + 1 58 Reviews
newegg
14%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
tapoutrightnow
Order Date : 2/2/2015

Rating + 2 Misleading

The diamonds are lab created. The only reference that is made to this is the low price and the word "Created" in the title. These are not real diamonds, even though "Diamonds" are in the seller's name.

Quite upset, but I was extremely naive obviously to think that there was any chance that this would be a real diamond.

Did you find this review helpful? Yes No

Matt
Order Date : 1/16/2015

Rating + 1 Stopped communicating with me

I got a hold of the seller to process a return, tried to move ahead with the process and never heard from them again.

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JP
Order Date : 2/1/2015

Rating + 5 Good service, great product.

While the shipping is a bit slow, it is free and got here fine and just in time for Valentines Day. The earrings are very small but exactly what my wife likes and they look great!

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FoolMeOnceShameOnMe
Order Date : 2/1/2015

Rating + 1 Item MIA, so is communication

Purchased item that they indicate is shipped and tracking number appears to be a USPS tracking number. Unfortunately there has been no tracking updates with the USPS since it was dropped off. Seller has not returned emails.

1 out of 1 people found this review helpful. Did you? Yes No

thundercamel
Order Date : 1/13/2015

Rating + 1 Not worthy of Newegg

SIGHTHOLDERDIAMONDS took over a week to even process my order, and then still didn't actually ship the product for another week. Took almost a month to get what I had ordered. No communication, and far too slow to be worthy of using Newegg's website.

1 out of 1 people found this review helpful. Did you? Yes No

YLM
Order Date : 1/12/2015

Rating + 3 Slightly different in color and size

The tanzanite appears to be slightly different in color and size. The appearance of different size may be influeced by the variation in color.

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MD
Order Date : 1/12/2015

Rating + 5 good customer service

I ordered an earring and pendant set, and received only the earrings. After filling out a support ticket I received a response in under 48 hours and the pendant was shipped out the same day.

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optmistic
Order Date : 12/24/2014

Rating + 1 Not Diamons

Siteholderdiamonds do not sell diamonds or anythind that resembles DIAMONDS they are not manmade diamonds just cheap imations that are not made from carbon as all manmade diamonds are made from they are zircons they do not have the multicolor fire that diamonds have would not fool anyone

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Matt
Order Date : 1/12/2015

Rating + 5 Shipping problem remedied quickly

There was a shipping error with my order; I contacted SIGHTHOLDERDIAMONDS support and they quickly and courteously fixed the issue.

Did you find this review helpful? Yes No

N/A
Order Date : 1/12/2015

Rating + 5 Sightholder Diamonds

Wonderful order. Diamonds were perfect, my wife loved them. A no hassle order. The diamonds arrived super fast. Would definitely order from Sightholder again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    Your satisfaction is very important to us. We offer a 30 days money-back guarantee.
    Please email for Return Authorization number prior to sending item back.
    When returning the item, please write your user-id, name and order number in order to speed up the return process.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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