SOHO DESIGNS Seller Profile 203-791-1995 Email This Seller See all products from SOHO DESIGNS
By purchasing products from Soho Designs you are purchasing directly from the manufacturer, SoHo designs. We offer quality service and guaranteed satisfaction. All of our SoHo designs products are carefully designed so that we can offer our customers beautiful unique children's bedding. Designed by SoHo Designs and available only at SoHo Designs. Since 2006, we have been providing an extensive selection of baby products on the Internet. Currently operating out of a 38,000 square foot facility outside of Bethel, Connecticut, our focus is on providing high quality products at low prices, with fast delivery and friendly customer service. We accurately and swiftly process many hundreds of orders every day out of this state-of-the-art facility. Unlike our competitors who rely on others to ship many or most of their orders, we ship 100% of our orders directly from our facility, thereby assuring you the best in accuracy, speed, and reliability.
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Standard Return Policy
SoHo Designs cannot be held responsible for returns that are lost or delayed during shipping, and we can only credit you for items received. Please allow 1 billing cycles for the refund credit to appear on your credit card statement
Nursery Bedding Return Policy
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.