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Seller#: 0UH4F84URZ5WXW045

SALETAGZ Seller Profile 866-896-4750 Email This SellerEmail This Seller  See all products from SALETAGZ See all products from SALETAGZ

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (142 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 106 Reviews
newegg
74%
Good Rating + 4 16 Reviews
newegg
11%
Average Rating + 3 4 Reviews
newegg
3%
Poor Rating + 2 1 Reviews
newegg
1%
Very Poor Rating + 1 15 Reviews
newegg
11%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
poit57
Order Date : 8/30/2015

Rating + 3 Fast shipping, n

I ordered a refurbished phone that had a sticker on the box stating that the phone was "Refurbished - Inspected and like new." This does not describe the phone I received. It should have been running Windows Phone 8.1 Update 2 as the operating system. Instead, it was running Windows 10 Insider Preview indicating that the phone had not actually been reset with factory software, but I was able to do this myself with Windows Phone Recovery Tool from my PC.

The rear housing/battery cover also had a noticeable scratch about 1 cm long near the rear camera. It doesn't affect the functions, but it is still something that negates the "like new" description.

On the positive, the phone arrived very quickly and was a decent price even if it would have been sold as "used" instead of "refurbished." I have contacted the seller about misrepresenting what is considered "refurbished" with no response yet. Their refurbishing does not appear to have been officially done by the manufacturer.
Seller Response:Dear buyer, refurbished phones are not New phones and may have very small scratches and imperfections on phone's exterior. It's important to mention we've offered this item with a great discount and no cost for shipping. Thanks for choosing us, Saletagz customer support

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reddyesix
Order Date : 8/11/2015

Rating + 1 Buyer Beware!

Stay as far away from this seller as possible. Seller sent me wrong item and refuses to answer any emails that I have sent to them for a replacement.

Now my order history shows the item that I received and NOT the item that I had ordered. Very unresponsive to any communication including emails and phone calls to number listed for seller. Newegg has not been of any help in this matter either.

Would like to get the item that i had shipped overnight and not the item that I currently have. This has been going on for over a week now.
Seller Response:Dear customer, we've been in contact with you as soon as we've received your message and we are happy we were able find for you a solution. Please accept our apologies for sending the wrong phone. Saletagz customer support

2 out of 2 people found this review helpful. Did you? Yes No

GhostXR
Order Date : 7/31/2015

Rating + 5 Nice tablet, fast shipping

Purchased an unlocked Sony Xperia Z4 LTE tablet. Awesome tablet, exactly as described by seller and the shipping was super fast. Thank You!

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sergiohramacciotti
Order Date : 7/10/2015

Rating + 5 very good

Cumplio en tiempo excelente el producto perfecto.
Gracias.

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jarod1011
Order Date : 7/23/2015

Rating + 4

awesome

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tgarmax
Order Date : 7/7/2015

Rating + 5 Asus Zenphone 6

My experience with this seller was excellent. The shipping was fast, the phone was in a new, sealed package, and the phone is awesome!

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Reuben
Order Date : 7/6/2015

Rating + 5 SALETAGZ, almost perfect

The seller answered a question ahead of the purchase quickly and completely. The purchase was as expected -- all new, with everything, in good box. The only slight annoyance is that the phone charger is for UK plugs, but the seller included the adapter for US plugs in the box. Since I've lived in Europe, I'm used to using such adapters. I would buy from the seller again, excellent price, good service.

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Bill S.
Order Date : 6/24/2015

Rating + 1 False advertising

I bought a Sony XPERIA Z3 Compact D5833 16GB Unlocked Internatioanl Model GREEN smartphone for this vendor. In the product overview it states: "This model is contract free and is compatible with all GSM networks around the world!"

However it only works on TMobile/Ting in 2G (voice and SMS); no data. Who buys a smartphone for SMS and voice only? I found this out when I signed up with Ting.

The vendor issued a refund promptly LESS A 15% RESTOCKING FEE. Working with NewEgg support which email the vendor twice didn't get me a full refund.

As of today, NewEgg promised to refund me the 15% ($59) restocking fee. Kudos to NewEgg.

Stay away from this vendor!
Seller Response:Dear Bill, We are sorry if you were not happy with your purchase and we have issued a full refund for your return with no restocking fee. Please note, when purchasing a cellphone, it's your responsibility to check that your cellular carrier will support the phone you buy. The specs of each items we sell are stated in the specs tab on new-egg.

1 out of 1 people found this review helpful. Did you? Yes No

morrillo
Order Date : 7/1/2015

Rating + 5 very good

very fast sevise

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N/A
Order Date : 6/7/2015

Rating + 5 Samsung Galaxy S6 Edge SM-G925F White 4G LTE 64GB Factory UNLOCKED Smartphone

Item arrived quick and as described. Very Satisfied! Thanks!!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    We appreciate your business and thank you for choosing to shop with us. In the event that you are not satisfied and would like to return the item you have purchased, We offer 30 days return policy under the following conditions:

    Our 30 days return policy starts from the day you received your item.

    Refunds and exchanges may only be made within 30 days of receiving the merchandise.

    If item has been opened and/or used, a 15% restocking fee may be applied for a refund or an exchange.

    A refund will not be accepted if you return your item with missing parts.

    A refund will not be accepted if you return your item with any kind of damage (misused or abused merchandise).

    Physical damage due to droppage or improper handling.
    Water damage

    Damage from using accessories that are not recommended for the phone

    All returns must be in the original non-damaged condition, including packaging, documentation, warranty cards, manuals and accessories or else it will not be accepted.

    Shipping & handling charges paid by the seller are not refundable and will be deducted form the customer's refund on returns.

    Customer is responsible for shipping, shipping cost and proof of delivery on all returns. Please be sure that you return shipments are properly packed and fully insured. We are not responsible for returned packages if lost by shipper/carrier or got damaged buy carrier.

    All defective merchandise may be returned back to us only within the 14 days of receipt. Misused or abused merchandise will not be accounted as defective.

    Shipping cost (to and from buyer) will be charged for any refused shipping delivery (include duties, taxes and customs fee if any).

    By buying our item you agree to all terms and conditions mention on this add.

    This policy may be modified or changed without any further notice.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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