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Seller#: 0UH4F84UU0FN3V126

SaveMart Seller Profile 861-885-9146EXT242 Email This SellerEmail This Seller  See all products from SaveMart See all products from SaveMart

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

SaveMart
SaveMart is a leading supplier in computer parts and accessories, electronics items and digit gadgets,replacements.
We aim to supply the highest quality products but still at very affordable prices for all customers.and devote ourselves to help you Save Time,Save cost,
bulid a safe and enjoyable transaction market.That's what SaveMarts really means.

SaveMart Customer Care
Our friendly and knowledgeable staff is always ready to assist you with your order and any product related questions.
to guranntee you have a 100% satisfied experience and build a long term cooperative relationship or friend-ship with us.

SaveMart Shipping Service
Most domestic orders are shipped via USPS Standard shipping. Most items leave our warehouse within 1-2 business days after we got your full payment.
As soon as it ships, we inform you shipping details, including a tracking number. The delivery usually takes 4~7 business days based on your location.
Please make sure you provide valid physical address when you check out.

SaveMart Customer Service
You can shop with confidence because we are dedicated to qualified products and 100% satisfied customer service. If you need help, please send a message before leave any netrul or bad feedback. Your question will be answered in very short time.
(Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP)

SaveMart Email:

SaveMart@outlook.com

Office hours: 9:00 AM-5:00 PM pacific time. Mon-Fri. Office closes on holidays.

About Return Policy
We accept return or exchange within 14 days after package delivered.Please contact us first for Return Merchandise Authorization (RMA) and return address before you ship back the package.
If buyer places the wrong order or just don't need the item, we accept return with 15% restocking applied.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (715 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 442 Reviews
newegg
62%
Good Rating + 4 93 Reviews
newegg
13%
Average Rating + 3 30 Reviews
newegg
4%
Poor Rating + 2 28 Reviews
newegg
4%
Very Poor Rating + 1 122 Reviews
newegg
17%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
James S.
Order Date : 11/23/2016

Rating + 5 Nice company to work with

I received a bad stick of memory and SaveMart was very quick to get the item replaced.

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CHARLOTTE S.
Order Date : 12/9/2016

Rating + 1 Buyer Beware! It's been a month and still no product.

Ordered some memory from them a month ago. Still have now received it. Contacted them and they said they would send a refund... Still haven't received that either.

Did you find this review helpful? Yes No

Steven M.
Order Date : 12/10/2016

Rating + 5 Excellent customer service on return

I recommend them. I mistakenly bought the wrong memory cards for my PC. Allinthedeal accepted my return no questions asked and refunded my full purchase price.

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Jim R.
Order Date : 11/25/2016

Rating + 5 Very impressed with this seller

I messed up in ordering the wrong form factor memory somehow and they took care of the problem promptly. Would definitely do business again in the future

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Thomas B.
Order Date : 12/2/2016

Rating + 1 Not as advertised

I ordered 8GB (4 X 2GB) but instead received 4GB (4 X 1GB)
Seller Response:thank you for letting us know the situation,please feel rest assurd that our customer servicve representitive will contact you to fix this solution.

Did you find this review helpful? Yes No

Steven O.
Order Date : 11/26/2016

Rating + 5 VGA cable

No problems good shipping time best price. Thank you!

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Robin T.
Order Date : 11/24/2016

Rating + 5 5 eggs, best vendor ever. Rapid shipping even over holiday. Worked perfectly.

I definitely would recommend this seller. Very pleased with purchase.

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Anonymous
Order Date : 11/2/2016

Rating + 1 Item was overpriced

This seller is terrible. I searched for DDR4 memory and bought this item thinking it was an 8gb module. The same ram module is cheaper and is sold by Newegg in a different product page. I feel like I was cheated with my money.
Seller Response:If you bought wrong order and want return it for refund just feel to contact us anytime,
We are more than happy for assist till you satisfied.
Please do not choose negative way to against us,a simply communication or a message may much better than leaving us a negative feedback.what do you think?


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John T.
Order Date : 10/1/2016

Rating + 5 3 orders

Very pleased with shipping and packaging of items. Customer service very helpful with 1 RMA. Fast response and acceptable replacement of bad memory module. I would recommend this site to friends.

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Steve D.
Order Date : 10/4/2016

Rating + 1 I normally don't review, but these guys are terrible!

I ordered a brand new graphics card from this Vendor.
What I received was DOA, open box, all seals broken and the card has scratches from a previous installation.

After four emails through the Newegg portal and a month later; I still do not have an RMA. I did get this response after two weeks:

"Sorry to hear that, in this case,we will inform our RMA department to arrange rma number for return.
Unfortunately due to our competitive pricing, we do not offer any free return shipping. Tks.
I will get back to you once there 's an update from rma team.thanks"

I am filing a fraudulent charge claim against this Vendor and cannot recommend them as an honest merchant.
Seller Response:Full refund promise.and return instruction was sent to your email.please check it .thanks

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

Used Item Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    We accept return or exchange within 14 days after package delivered.Please contact us first for Return Merchandise Authorization (RMA) and return address before you ship back the package.
    If buyer places the wrong order or just don't need the item, we accept return with 15% restocking applied.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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