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Seller#: 0UH4F84UU0FN3V126

SaveMart Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from SaveMart See all products from SaveMart

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

SaveMart
SaveMart is a leading supplier in computer parts and accessories, electronics items and digit gadgets,replacements.
We aim to supply the highest quality products but still at very affordable prices for all customers.and devote ourselves to help you Save Time,Save cost,
bulid a safe and enjoyable transaction market.That's what SaveMarts really means.

SaveMart Customer Care
Our friendly and knowledgeable staff is always ready to assist you with your order and any product related questions.
to guranntee you have a 100% satisfied experience and build a long term cooperative relationship or friend-ship with us.

SaveMart Shipping Service
Most domestic orders are shipped via USPS Standard shipping. Most items leave our warehouse within 1-2 business days after we got your full payment.
As soon as it ships, we inform you shipping details, including a tracking number. The delivery usually takes 4~7 business days based on your location.
Please make sure you provide valid physical address when you check out.

SaveMart Customer Service
You can shop with confidence because we are dedicated to qualified products and 100% satisfied customer service. If you need help, please send a message before leave any netrul or bad feedback. Your question will be answered in very short time.
(Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP)

SaveMart Email:

SaveMart@outlook.com

Office hours: 9:00 AM-5:00 PM pacific time. Mon-Fri. Office closes on holidays.

About Return Policy
We accept return or exchange within 14 days after package delivered.Please contact us first for Return Merchandise Authorization (RMA) and return address before you ship back the package.
If buyer places the wrong order or just don't need the item, we accept return with 15% restocking applied.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (134 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 70 Reviews
newegg
52%
Good Rating + 4 14 Reviews
newegg
10%
Average Rating + 3 5 Reviews
newegg
4%
Poor Rating + 2 5 Reviews
newegg
4%
Very Poor Rating + 1 40 Reviews
newegg
30%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Mumatil
Order Date : 4/28/2015

Rating + 1 Do Not Trust.

I ordered my product, but on delivery I received a different brand, that was significantly cheaper than what I ordered. I have been trying to contact SaveMart and have failed to get through on multiple occasions. I feel very much mislead, all I wish to do is return the product, and get my money back.

Did you find this review helpful? Yes No

N/A
Order Date : 5/6/2015

Rating + 5 Didn't fit, but RMA was a breeze.

Although the RAM didn't fit, returning the item was very simple. The company personnel were helpful and polite.

Did you find this review helpful? Yes No

kilo87
Order Date : 4/19/2015

Rating + 1 Crooks and liars

Sent me defective memory sticks. Dragged their feet when I requested for an RMA. I've sent back the product and they still haven't refunded me. Avoid this seller!

Did you find this review helpful? Yes No

RonK
Order Date : 5/11/2015

Rating + 5 Computer memory

Super fast shipping, thank you! Obsolete memory needed to
keep an ISA bus computer online.

Did you find this review helpful? Yes No

Grantg58
Order Date : 1/3/2015

Rating + 1 Total Rip Off, Avoid at all costs

I ordered memory from them in January. The memory turned out to be defective. It took 3 weeks to be issued an rma. That was the beginning of February. It's not mid May and I'm still waiting for my refund. I have no doubt this review won't be published. Too bad I can't do less than one egg because they don't even rate that.

Did you find this review helpful? Yes No

BlueStrat
Order Date : 5/11/2015

Rating + 5 Fast, Accurate Order

Fast and accurate order. Item worked as expected, no problems. Would do business with this seller again.

Did you find this review helpful? Yes No

Way Past Fed Up!
Order Date : 3/8/2015

Rating + 1 !!! WARNING !!! DO NOT BUY !!! DO NOT TRUST !!! ZERO EGG RATING !!!

LIES & EMPTY PROMISES
Took 2 MONTHS to get refund on DOA power supply

THEY SCHMOOZE YOU & CALL YOU FRIEND but one doesn't lie to friends & make empty promises. Took 3 WEEKS to get RMA & return label I couldn't use because the label was incorrect. Was promised another label that never arrived so I got NewEgg involved

I'M AMAZED NewEgg HASN'T DROPPED THEM AS A VENDOR
If NewEgg deems this acceptable behavior I hate to see what they consider unacceptable behavior. SaveMart said "we're not crooks" but the way they treat customers & operate their business is a crime so if the shoe fits, wear it!

NewEgg LOST ME AS A LOYAL CUSTOMER
I will NEVER order from NewEgg again as long as they use vendors like this. NewEgg customer service is great but their policy gives vendors 48 BUSINESS hours to respond. That's 6 business days which is unacceptable when dealing with a FOOT-DRAGGING NON-RESPONSIVE VENDOR

SHAME ON SAVEMART & SHAME ON NewEgg FOR ALLWOWING BAD VENDORS TO TARNISH THEIR REPUTATION

1 out of 1 people found this review helpful. Did you? Yes No

Aesa
Order Date : 4/15/2015

Rating + 1 STAY AWAY!!!

I chose 1 Egg because I had to.

Been waiting 4 weeks for an RMA.

DO NOT BUY FROM THIS COMPANY!!!!!!!!!!!

1 out of 1 people found this review helpful. Did you? Yes No

TEXAS RANGER
Order Date : 3/27/2015

Rating + 1 OUT RIGHT BAD CUSTOMER SERVICE

JESSE YOU KNOW WHY YOUR GETTING THIS REVIEW...................... BUSINESS OWNER'S NAME.......

1 out of 1 people found this review helpful. Did you? Yes No

popozezo
Order Date : 4/4/2015

Rating + 1 DO NOT BUY

This seller will not do returns unless newegg forces them... over two weeks waiting for savemart with no response. .. DO NOT BUY

1 out of 1 people found this review helpful. Did you? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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