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Secondipity Seller Profile 877-637-3300 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Secondipity See all products from Secondipity

About Secondipity

We know that consumers have a lot of choices when it comes to finding and buying products online. That’s why we’ve created Secondipity to offer a shopping experience that’s different than what you’re used to. Here’s how:

1. Great prices every day.

We offer the products you want at a fraction of their original retail price – every day -- and often we have the lowest price on the Internet.

2. We give back.

We believe in doing well by doing good. That’s why a portion of every purchase that you make goes to support classrooms in need through DonorsChoose. Find out more about this nonprofit organization, how we’re giving back, and how you can make a difference by shopping at Secondipity.

3. We help you buy green!

We save you green by selling green products. Because our items are store returns and overstocks, cosmetically and functionally usable items that might otherwise end up in a landfill are instead satisfying your buying needs.

4. A name you can trust.

Secondipity is owned by Liquidity Services, Inc. (LSI), a leading online auction marketplace. LSI trades publicly on the NASDAQ exchange under the ticker symbol LQDT. Through our sibling company, we have access to store returns and excess inventory from merchants from all around the world, including seven of the top 10 U.S. retailers.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (577 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 387 Reviews
Good Rating + 4 89 Reviews
Average Rating + 3 21 Reviews
Poor Rating + 2 22 Reviews
Very Poor Rating + 1 58 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 7/7/2015

Rating + 5 Refurbished laptop

Laptop was shipped without a power supply. It took a week to get one. This is unacceptable. Should have been sent next day.

Did you find this review helpful? Yes No

Order Date : 5/10/2015

Rating + 1 missing components, zero communication

I purchased PC and when connected, it had 1/2 memory that specs listed. Seller did not respond to e-mails. Not recommended...

Did you find this review helpful? Yes No

Order Date : 6/28/2015

Rating + 1 Cant recommend this seller

Missing USB-B cable from order of $700 monitor. Seller did not offer any form of reimbursement.

Contacted seller about matching a sale price that was issued days after my purchase. Seller would not offer any compensation.

I will avoid doing business with this seller in the future.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 7/7/2015

Rating + 2 Parts Missing, Poor packing

I ordered the Acer All-in-One PC from this company. The price was good and the product arrived relatively quickly. The PC was wrapped in plastic and foam and was well protected, but the power supply, Keyboard and Mouse were just loosely placed in the box with no packaging or protection. Also, the product doesn't come with any instructions or documentation of any kind. Not even a packing slip.

After putting batteries in the mouse and keyboard (my own, it doesn't come with cheap batteries) I realized that the wireless dongle was missing. My son and I searched everywhere and it was not to be found. Although the product description says it comes with a wireless mouse and keyboard, they are completely useless without the dongle.

I used a borrowed keyboard and mouse to verify that the PC worked and it does. The touchscreen is nice and the onboard speakers are adequate. I'd say the PC is a good buy, assuming it arrives complete and intake, despite poor packing & QA by the seller

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Order Date : 7/1/2015

Rating + 2 Broken Keyboard

Shipped with everything loose inside an over size box.
The only thing tied down was the PC itself and that moved around during shipping.
Keyboard, Mouse and Power Supply was just dropped in to the box with no wrapping or popcorn.
I had to open the PC to reset the left side speaker which broke free.
NO labeling on the box stating sensitive contents or Fragile.
Scratched up surfaces due to items bouncing around.
I have NO plans to buy from this shipper again until he gets his act straight.
As a minimum, the computer does work for now.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 7/1/2015

Rating + 2 Thrown in a box, scratches on screen

I would have given it one star, but it's my fault for trying to save money. If you don;t mind scratches in the screen from the base, stand, cables, etc being thrown in the box loosely, then this is the monitor you want.

If you don't like looking through scratches, stay away.

Note to Seller: A little packing material would tremendously help retain an otherwise nice looking monitor.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 5/30/2015

Rating + 5 shipping was smooth

product worked great no issues here

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Order Date : 6/7/2015

Rating + 2 Keyboard with missing key

I bought a refurbished Acer computer from this company thru Newegg. The
#4 key is missing in the keyboard that came with the computer. Apparently they did not check the product before shipping. Will not buy from this company again.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/18/2015

Rating + 4 it's o.k.

I just received Sony headphone today. It did not come with any Manual or the original box. At first I could not pair it up to my cell phone. So I had to look up internet to see the manual, found that I had to push the power button for 7 seconds to connect this thing at initial pairing. I am glad I did found the manual on internet. Otherwise, how would I know that I had to push for 7 seconds to get it worked? This would have been good purchase if the seller included at least simple instruction. Otherwise some customer might think the product is defect due to 7 second pushing things.

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Order Date : 4/2/2015

Rating + 4 Sony SRSX3

I am rating this seller for selling a refurbed Sony SRSX3. First, I'd like to say it was a GREAT DEAL -even for a refurb!! I am very happy / satisfied with it! It looked like brand new when I got it. There is one small thing tho'. In the remanufacturing process, the battery may have barely passed the strength test. I can use it for only a couple (2-3) hours before the volume is reduced to barely audible (I use it at work) -it seems to last considerably longer when plugged in, but the charger cannot keep up with running the unit, let alone charging the battery. -so after about 7 hours, the unit refuses to run until it gets charged back up a bit. (not great for working overtime)... Seller shipped on time an contents arrived in great condition. -I may just replace the batteries, or use bigger / better ones, although Sony is known for really good li-ion batteries...

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    30-days from date of purchase. Approval required for all returns.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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