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Secondipity Seller Profile 877-637-3300 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Secondipity See all products from Secondipity

About Secondipity

We know that consumers have a lot of choices when it comes to finding and buying products online. That’s why we’ve created Secondipity to offer a shopping experience that’s different than what you’re used to. Here’s how:

1. Great prices every day.

We offer the products you want at a fraction of their original retail price – every day -- and often we have the lowest price on the Internet.

2. We give back.

We believe in doing well by doing good. That’s why a portion of every purchase that you make goes to support classrooms in need through DonorsChoose. Find out more about this nonprofit organization, how we’re giving back, and how you can make a difference by shopping at Secondipity.

3. We help you buy green!

We save you green by selling green products. Because our items are store returns and overstocks, cosmetically and functionally usable items that might otherwise end up in a landfill are instead satisfying your buying needs.

4. A name you can trust.

Secondipity is owned by Liquidity Services, Inc. (LSI), a leading online auction marketplace. LSI trades publicly on the NASDAQ exchange under the ticker symbol LQDT. Through our sibling company, we have access to store returns and excess inventory from merchants from all around the world, including seven of the top 10 U.S. retailers.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (208 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 128 Reviews
Good Rating + 4 26 Reviews
Average Rating + 3 12 Reviews
Poor Rating + 2 12 Reviews
Very Poor Rating + 1 30 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 3/28/2015

Rating + 1 Sony Camera

The camera I bought was listed to include an SD card it did not. I was told to buy an SD card witch I did,then Tiger Direct lowered there price.So I will bet I get STATIC from secondipity that I paid to much.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 4/2/2015

Rating + 5 Jawbone mini bluetooth Speaker

Excellent seller. Lightening shipping. Excellent product!!

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nowhere to save
Order Date : 4/6/2015

Rating + 1 Did not receive part of order

Sony ILCE-6000/BBDL a6000 Mirrorless Camera Wi-Fi Two Lens 32GB SD Card Bundles

Would love to give 4-5 stars but the order was missing the stated SD card - nowhere to be found. Contacted Secondipity to make it right. If they do, I'll update the review.

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Order Date : 4/3/2015

Rating + 5 Refurbished: Sony NEX-F3K/S 16.1-Megapixel Digital Camera - Silver

Sony did a good job refurbishing the product. It looks and works as a brand new item. I'm excited with the product, so I'm buying more accessories for it including an E 55-200 lens. Also, the shipment arrived on the date just as it was promised.

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Order Date : 3/28/2015

Rating + 5 Great seller

The refurbished monitor I ordered was flawless, and at a good price!!

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Mike W.
Order Date : 3/19/2015

Rating + 5 Refurbished: Sony MDRXB950BT/B Headphones

These things are like brand new, and have worked great. I saw some negative reviews about Secondipity, and I was worried after seeing them because I had already made the purchase before reading them. But my worries were for not. The product works great. I had to download the manual for them, but they're "refurbished", so it was not a big deal considering the money I saved.

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Order Date : 4/2/2015

Rating + 5 No complaints!

No issues whatsoever. I was surprised to get the item the day after I placed the order...very quick.
Product works as described, no issues so far. Thanks!

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Order Date : 3/8/2015

Rating + 4 Good price & sounds great

Got this at a good price as a refurb product. Sounds awesome, lots of bass and plenty loud.

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Order Date : 2/11/2015

Rating + 5 The proof is how they handle returns

Ordered a refurbished camera from Serendipity, through Newegg -- quick delivery. No original packaging or manual, just the hardware (camera, strap, usb cable, wall charger). This was expected -- no complaint.

I spent 2 weeks learning its features, but didn't take any outdoor photos until after about 10 days. Then-- I noticed every image had a black "smudge" in the same spot (it was hidden in photos of dark objects, but ruined every photo with light colored objects). Cleaning the lens didn't help; the defect was either dust on an internal lens, an aberration in the lens, or "dead" spots in the CMOS sensor.

Disappointed... but this can happen with refurbished items. Probably why the camera was returned for refurbishing in the first place; but the "shop" didn't know what to fix.

I contacted Serendipity and within 2 days they sent me an RMA and return shipping label. Sent it in with a request for either a refund or a replacement. Within 10 days I had a refund. Excellent response!

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 2/23/2015

Rating + 1 Worst seller which l have ever dealt!

Shipped me a lesser headphones that I ordered, then couldn't give me a return label because neweegg wouldnt give them my email address....I had to send them"disguised" messages so they could obtain my email. Then NEVER follow through with ANYTHING! I had to email ever couple of days for everything. Still not convinced the earphones received were "refurbished" because they sound badly!

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    30-days from date of purchase. Approval required for all returns.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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