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Seller#: 0UHOPTYVKKC3VT414

Sedna Seller Profile 800-3901119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Sedna See all products from Sedna

International seller. Newegg will be responsible for all RMA and general customer service.

SEDNA is a leading manufacturer in Innovative Computer products, and advanced technology electronics devices.

Our main office is located in Hong Kong and our production unit is located in Dong Guan of China.
We are one of the best manufacturer / supplier in Hong Kong and China area.

SEDNA provides all-in-one solutions and support for computer and consumer electronics products.
Our goal is to provide economical and user-friendly products to the consumer to access complex and sophisticated technology.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (139 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 78 Reviews
Good Rating + 4 23 Reviews
Average Rating + 3 13 Reviews
Poor Rating + 2 5 Reviews
Very Poor Rating + 1 20 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 8/8/2014

Rating + 1

I sent e-mails to sednacomputer support on 8/20 and 8/26 letting them know that what they shipped me was not what I ordered. I even attached a copy of my original order, the packing slip that was included with my order, and a picture of what I received. As of today 8/30, I have not had any replies.

Did you find this review helpful? Yes No

Order Date : 8/1/2014

Rating + 1 Slowwwww shipping!!!

Day 23 and I still haven't received the item...
Seller Response:Dear sir,
your order was entered on 1st August, and was shipped 2nd August ( 12:00PM 2nd Aug is 12:00AM 2nd Aug USA East Coast time. So only a few hours later, if you take account for the 15 hours time difference between your place and ours ). and this is the tracking information from usps. com ( your tracking info. : LK065127487HK )
August 8, 2014 , 6:43 am Out for Delivery HATTIESBURG, MS 39402
August 8, 2014 , 6:33 am Sorting Complete HATTIESBURG, MS 39402
August 8, 2014 , 2:50 am Arrived at Unit HATTIESBURG, MS 39402
August 8, 2014 , 1:18 am Departed USPS Facility MOBILE, AL 36602
August 7, 2014 , 7:21 pm Arrived at USPS Facility MOBILE, AL 36602
August 5, 2014 , 2:06 pm Arrived at USPS Facility JAMAICA, NY 11430 Origin Post is Preparing Shipment
August 2, 2014 , 12:04 pm Acceptance HONG KONG
so you can see, it was only 6 days the item is going out to deliver to you. But after this time, the usps server had no update,
seems some problem in local delivery. please kindly contact usps to see what goes wrong. In case they can not reply the situation,
we will be happy to send another one free of charge.

Please remember that, we normally ship all orders within 12 hours.

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Order Date : 8/14/2014

Rating + 5 No complaints.

Received card reader in fine condition. Product quality appears good.

Fast shipping (7 days from Hong Kong!) Bought on 8/14, received on 8/21!

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Order Date : 8/9/2014

Rating + 5 Sedna is high quality

I was not familiar with SEDNA products. After purchasing a USB2/3 front panel adapter, I was surprised with the quality of the product. I will definitely consider SEDNA first when looking for other products.

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Order Date : 7/26/2014

Rating + 5 Works well.

Better than my onboard sata II controller for windows installation and allowed my to use a spare mSSD I had laying around.
On PCIE gen 2 it gets about 380MBs read speed at most still that is good compared to what I was stuck with on sata II.

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Order Date : 7/1/2014

Rating + 5 Great Seller

This Sedna USB 3.0 Hub worked much better than one I paid 35 bucks for and failed three days after I got it.

Did you find this review helpful? Yes No

Order Date : 5/17/2014

Rating + 1 No support post-sale

This seller responded immediately with advice when I was trying to determine which product to purchase. That got me all excited that I was making the right decision to purchase from them. However, when the part arrived there were no installation instructions. There are no installation instructions on their website. I installed the product using a video I had been directed to by another seller when I purchased a similar part last year. However, installed that way the part did not work. I immediately emailed for post-sales technical support and the seller has not responded at all. So, seems my only alternative is to return the part and ask for a total refund. So disappointed with the entire experience.
Seller Response:Dear sir,
per my email reply to you on facebook, direct email,...and where ever you have posted this message, we informed you that :
1) all USB 3.0 card need to connect to a power from the PC power supply, no matter it is Mac or PC
2) for Mac, your should have Mac OSX 10.8 or up

you only tell me, 1) Mac os is OSX is 10.9, but no power connector. I asked you what is the connector you have
for Power for your Mac , and this is your reply :

' Whatever a Mid2010 MacPro comes with, that’s what I have.'. We do not have a Mid 2010 mac pro,
we do not know what kind of Y cable or power splitter you should have to connect power to our card.

The card you bought is using a very standard 4 pin molex connector, this is clearly show in our
product information. Also it should be easy to find the adapter if you know what you have inside your Mac.

Normally, we can reply you even as your request to make a special video for you for this simple thing, but as
We also informed you, we are not able to make a or photo / video now, because all our sales and marketing team
are now in Taipei for the biggest IT fair ( Computex), we can only send you when be finish the show.

If you do not know a Y splitter cable , we will make the photo / video specially for you after we back to our country
from this Computex exihbition.

Sedna HK

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 3/8/2014

Rating + 5 Satisfactory

Hong Kong company.

I received my product within 10 days which is within the 15 day projected. Happy with the product.

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Atpykal Productions
Order Date : 2/25/2014

Rating + 1 Not what I asked for...

First off: what I received was not what was depicted in the image on the website. Yes, there were technically 4 firewire inputs, but in the picture they were all normal sized and the item I received had an external mini firewire instead of a third normal one. I bought this for a recording studio computer to connect several audio interfaces and now I am 1 short...

Second, this was a prime example of cheap manufacturing. the seat for the power connection inside snapped right off when I tried to plug it in. The metal pins are still connected but now the seat is dangling inside my case.... so....this sucks. I bought one, now I am using it until I can spare the cash for a different one.

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The CyberMeister (R)
Order Date : 2/17/2014

Rating + 5 First-tier seller and products

Everything I've bought with the Sedna brand has been first-tier. They ship fast, and their products work perfectly.

They work so reliably (I own the third-oldest computer store in the Pensacola Bay Area market) that I will pay more to get them because I know I won't end up eating it.

Buy confidently from Sedna.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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