Shenzhen City Yugu Technology Co., LTD Seller Profile 800-390-1119 Email This Seller See all products from Shenzhen City Yugu Technology Co., LTD
Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.
Our company is a reliable wholesale and retail Online Shop with Diverse & High Quality Products where you can buy Products at Best Price !We use China Postal Air Mail or HK Postal Air Mail.It always takes 7-15 business days to US.
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Standard Return Policy
Yuan Si 200549
3505 West 7th Street APT D
Winona, MN 55987
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.