Shop Eddies Seller Profile 888-890-4036 Email This Seller See Seller Store See all products from Shop Eddies
Shop Eddies, created in memory of Ed (Eddie) is a one stop online store where anyone across the globe can purchase affordable and quality parts for cars, trucks, RVs, power sports and so forth. Ed (Eddie) led a team of seasoned professional mechanics, apprentices, tech advisors and auto sales representatives within his local community for over 40 Years. He understood the value of 5 star customer service. He educated his three sons by teaching them the importance of fast delivery, exceptional customer service and superior quality work/products. He did all this while also keeping his customers and team smiling. Upon his passing his Son William (Bill), decided to expand the already successful dealership business in his memory and Shop Eddies was born. Shop Eddies mission is to continue the legacy that Eddie left behind - always ensure you receive the best service, products, and fastest delivery to keep you smiling. After all, it is your hard-earned money and we greatly appreciate you choosing Shop Eddies. We carry 1000s of parts and accessories. We align ourselves with top performers & brands and spend hours repricing to ensure you get the most competitive price on the market without comprising service or quality. We have invested thousands of dollars on back-end systems to keep inventory levels accurate, order information accessible, refund processing simplified and security of data & personal information secure. Our back end logistics team works night and day finding you the items you need at the lowest possible price. Our team and company may be small town but our desire to succeed and become one of the largest well-known trusted online shops is huge. It is what keeps us all motivated and dedicated to what we do every day. Thank you for your business and we look forward to growing with your needs.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.