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ShopAxis Seller Profile 800-390-1119 Email This SellerEmail This Seller  See all products from ShopAxis See all products from ShopAxis

International seller. Newegg will be responsible for all RMA and general customer service.

We take pride in offering you the best possible prices on a wide variety of products, fast shipping, and the highest standards in customer service. We are committed to doing all that is necessary in order to keep you a satisfied and returning customer! As a valued customer, you can confidently place your order with the knowledge that it will be delivered on time and complete. ShopAxis has been in business since March 2007, offering an extensive assortment of your favorite items in sporting goods, tools, electronics, pet supplies, housewares, beauty products, games and more. We maintain powerful relationships with manufacturers that allow our customers the benefits of savings and low prices. We specialize in e-commerce and operate a number of e-commerce webstores. Our products are shipped from different warehouses across the country depending on their availability and your location. Our online catalog reflects competitive rates for our merchandise among the best in the industry!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (15 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 6 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 7 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Stuart H.
Order Date : 12/5/2015

Rating + 1 Waited to inform that the item was out of stock.

I ordered an item 14 days before I needed it. They waited 8 days before informing me that the item was out of stock. They issued an RMA on my behalf without telling me why 3 days after I ordered it. I tried to get in contact with them through email and by phoning without luck. When I finally reached out to NewEgg - they responded immediately telling me that the item was out of stock. I was very disappointed that it took them so long to respond.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 12/10/2013

Rating + 1 Incompetent Company

This is the most incompetent company I have ever dealt with. I ordered a DVD / CD drive and they sent me a backup power supply. I returned the backup power supply while telling me they sent me the wrong item and they refuse to refund me because I sent them the wrong item (I guess they were expecting the DVD / CD drive). Stay away!!!

16 out of 24 people found this review helpful. Did you? Yes No

Order Date : 10/22/2013

Rating + 4 Tone Generator

Ordered a Toner and Probe. It came on time and worked fine.

1 out of 7 people found this review helpful. Did you? Yes No

Order Date : 12/10/2013

Rating + 1 Shipped wrong item

I ordered a simple dvd / blu ray drive from these geniuses and they sent me a backup battery instead. If they cannot ship a simple part correctly just imagine how badly they would botch up a complex order. Stay away these guys are severely incompetent.

24 out of 51 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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