Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • | Wish List
  • Help
Search all
Search
Home
Home > 
Review Center > 
Seller#: 0UHZRBI9OTBDMMD3A

ShopAxis Seller Profile 718-3128868 Email This SellerEmail This Seller  See all products from ShopAxis See all products from ShopAxis

We take pride in offering you the best possible prices on a wide variety of products, fast shipping, and the highest standards in customer service. We are committed to doing all that is necessary in order to keep you a satisfied and returning customer! As a valued customer, you can confidently place your order with the knowledge that it will be delivered on time and complete. ShopAxis has been in business since March 2007, offering an extensive assortment of your favorite items in sporting goods, tools, electronics, pet supplies, housewares, beauty products, games and more. We maintain powerful relationships with manufacturers that allow our customers the benefits of savings and low prices. We specialize in e-commerce and operate a number of e-commerce webstores. Our products are shipped from different warehouses across the country depending on their availability and your location. Our online catalog reflects competitive rates for our merchandise among the best in the industry!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (5 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
0%
Good Rating + 4 1 Reviews
newegg
20%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 4 Reviews
newegg
80%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Peter
Order Date : 12/10/2013

Rating + 1 Incompetent Company

This is the most incompetent company I have ever dealt with. I ordered a DVD / CD drive and they sent me a backup power supply. I returned the backup power supply while telling me they sent me the wrong item and they refuse to refund me because I sent them the wrong item (I guess they were expecting the DVD / CD drive). Stay away!!!

9 out of 15 people found this review helpful. Did you? Yes No

JOllie
Order Date : 10/22/2013

Rating + 4 Tone Generator

Ordered a Toner and Probe. It came on time and worked fine.

1 out of 5 people found this review helpful. Did you? Yes No

jellysky
Order Date : 12/10/2013

Rating + 1 Shipped wrong item

I ordered a simple dvd / blu ray drive from these geniuses and they sent me a backup battery instead. If they cannot ship a simple part correctly just imagine how badly they would botch up a complex order. Stay away these guys are severely incompetent.

18 out of 42 people found this review helpful. Did you? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    1. Contact us for a RA# (Return Authorization #)
    a. To obtain a RA#, contact us via telephone at (718) 312-8868 or between the hours of 9AM-5:30PM Eastern Standard Time (EST), customers can call (212) 382-2122 or emailing cs@shopcuscus.com. RA# will be issued within 2-3 business days of request.
    b. Products returned without a RA# will be returned to customer at customer's expense and will not be eligible for future returns.
    c. Any RA# issued will expire within 10 business days from date of issue.
    d. Customers have 30 days upon receipt of the item to return item for any reason for a refund or an exchange.
    e. Reason for return must be specified when a request for a RA# is submitted.

    2. Return the product to ShopAxis
    a. Upon receipt of your RA#, write the RA# on the outside of the box or else returns will not be accepted.
    b. Please return all items to the following address:
    Axon US Corporation
    127-03 20th Avenue
    Suite 4B
    College Point, NY 11356

    3. Your RA# will be processed and reviewed
    a. It will take 2-3 business days from receipt of your return item to process your return request.

    4. Resolution
    a. Replacement items will be shipped out upon approval of RA# request, usually within 2-3 business days upon receipt of item. Just like a new order, you will receive order confirmation and tracking information as soon as it becomes available.
    b. If requested, a credit will be issued to you within 7 business days of receiving the merchandise.
RMA instructions
    1. Regardless of the reason for return, all items must be returned in its original packaging or the return will not be accepted and no refund will be issued.
    a. For non-defective items returned, there will be a 15% restocking fee. Items must meet the conditions stated above and be in resaleable condition for a refund to be issued to customer.

    2. For items that were damaged in transit, customer must provide pictures of the damaged items and email them to cs@shopcuscus.com.

    3. Customers also need to include a copy of the invoice in the return package.
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau