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Seller#: 0UHIQWIKU6LNJJ326

ShopBest Seller Profile 213-2837788 Email This SellerEmail This Seller  See all products from ShopBest See all products from ShopBest

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

We supply many high quality electronics with competive price, such as computer accessories, laptop parts, MP3/4/5, Tablet PC & accessories , game controllers, phone accessories, home electronics, and so on. Our goal is to provide high quality luxury products at affordable prices. We are able to accomplish this by sourcing products directly from the factories that produce these items and offer them to you at very deep discounts.

Our friendly and knowledgeable staff is ready to assist you with your order and any product related questions.
Hope you have a satisfied experience and build a long term cooperative relationship or friend-ship with us.

About Shipping
Most domestic orders are shipped via USPS Standard shipping. Most items leave our warehouse within 2 business days after we got your full payment. As soon as it ships, we inform you shipping details, including a tracking number. The delivery takes 3~7 business days based on your location. Please make sure you provide valid physical address when you check out.

About Customer Service
You can shop with confidence because we are dedicated to quality and customer service. If you need an immediately help, please send a message. Your question will be answered in very short time.
Our Tel: 213-283-7788 (Note: Since there is time difference, if you called us without any response, please contact us through Newegg message. Then we will call back)
Email: newapex2013@yahoo.com
Office hours: 9:30 AM-5:00 PM pacific time. Mon-Fri. Office closes on holidays.

Return Policy
We accept return or exchange within 30 days after package delivered. Contact us first for Return Merchandise Authorization (RMA) before you ship back the package.
If buyer places the wrong order or just don't need the item, we accept return with 15% restocking applied.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (73 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 42 Reviews
newegg
58%
Good Rating + 4 6 Reviews
newegg
8%
Average Rating + 3 5 Reviews
newegg
7%
Poor Rating + 2 4 Reviews
newegg
5%
Very Poor Rating + 1 16 Reviews
newegg
22%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 8/15/2014

Rating + 5

ordered the cable on Friday, it came in the mail Monday. works perfectly. A+ would purchase again
Seller Response:hi,thanks for your kindly review.

best regards


Did you find this review helpful? Yes No

N/A
Order Date : 7/16/2014

Rating + 3

international shipping low & tracking unavailable, but it did arrive within time predicted(barely)& it works well
Seller Response:hi,we always ship items in United States,sometimse carrier will cause some delay with different kinds of unexpected factors,but we will improve our service even better,thanks for your business

best regards


Did you find this review helpful? Yes No

Tyler G
Order Date : 7/14/2014

Rating + 5 Excellent

Great Customer Service, product works great.
Seller Response:hi,it's my pleasure to serve you,any other problem please feel free to contact me,thank you

best regards


Did you find this review helpful? Yes No

RS
Order Date : 7/19/2014

Rating + 5 Great Customer Service

Shipment was split in two by mistake, but Jany took care of everything! Very fast shipping, wonderful and courteous service, nice correspondence and follow-up. Products as advertised - no problems.
I will work with this seller in the future!
Seller Response:hi,we are glad to serve you,nice to business with you,thanks again

best regards


Did you find this review helpful? Yes No

DaveH
Order Date : 7/13/2014

Rating + 5 Good service, reliable

Prompt service, no-hassle returns. No reservations about using this vendor.
Seller Response:ji.it's our pleasue to serve you,thank you so much for your kindly review,

best regards


Did you find this review helpful? Yes No

DrTgood
Order Date : 7/4/2014

Rating + 4 May get different product

I ended up receiving Athena Power units rather than the advertised Bestec power supplies. I do not recall if there was any fine print saying I might get something besides what I ordered, but it happened. The good news is the power supplies shipped both worked and in the end, everyone was happy. But I have to admit - even though the product was good - spending over $100 and not getting exactly what I ordered makes me nervous. I will give four eggs for receiving a more powerful unit and for the fact that my friend was still extremely happy I got her computer fixed.
Seller Response:hi,any problem please feel free to contact me,thanks

best regards


Did you find this review helpful? Yes No

Bu3d
Order Date : 7/5/2014

Rating + 5 Fast shipping

Fast shipping product as described
Seller Response:hi,thanks for your kindly review.

best regards


Did you find this review helpful? Yes No

N/A
Order Date : 6/21/2014

Rating + 2 rma

not happy that i could not RMA the product as nothing i got was compatible with my system.
Seller Response:hi,it seems we you not contact us yet,any problem please feel free to contact us ,we will fix your problem for sure,thank you

Did you find this review helpful? Yes No

Nate
Order Date : 7/6/2014

Rating + 5 Grate Shipping

I got a Smallest USB 2.0 Mini Bluetooth V2.0 EDR Dongle Adapter. it came with free shipping and it was over seas. it arrived at my house in just 1 week not bad for free shipping
Seller Response:thanks for your kind review,but i have to say that ,we always shipped items in United States.just we cannot revise in our shop,hope you can understand,thank you

Did you find this review helpful? Yes No

N/A
Order Date : 6/18/2014

Rating + 5 good service

I received defective item and they gave a full refund.
Seller Response:hi,it is our honor to server you,hope to see you again,thank you

best regards


Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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