Silver Jewelry Gemstone Seller Profile 800-381-2035 Email This Seller See all products from Silver Jewelry Gemstone
Welcome to Silver Jewelry Gemstone, where the beautiful and unique handmade silver jewelry with natural gemstones, is just a click away. Now you can instantly choose from thousands of elegant new looks and one of a kind world wide favorites.
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Standard Return Policy
By purchasing items from Silver Jewelry Gemstone you agree to accept our return, exchange and charge-back terms & conditions described below. We understand that sometimes things don't work out. We will gladly accept all the returns. All merchandise may be returned for any reason within 30 days from the purchase date. Just complete the return form, securely package your return and send it back to us.
We recommend using a traceable method with the shipper of your choice to make sure that package will not be lost while in transit. Merchandise credits and refunds will be issued for the original purchase price within 7 days of receiving your returns back to your original payment method. Your original shipping fee is non refundable (if applicable).
We do not accept returns after 30 days since the purchase date.
We make only 1 piece of each of our one of a kind worldwide silver jewelry with natural gemstones therefore in any situation we are unable to exchange the item for the same one, the only way is to return the item for a refund. If you wish to exchange the item for a different one, you need to place another order to reserve the item.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.