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Seller#: 0UHIQWIKTWJSWX590

Skyrocket technology LTD Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from Skyrocket technology LTD See all products from Skyrocket technology LTD

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Skyrocket Technology Co.,Ltd is located in China's reform and opening up forefront city-Shenzhen, established by some PhD returned and Domestic business personnel in March, 2013; Now we have an international trade team with professional technical strength and great ambition, and we will create better integration of off-line manufacture&Research and on-line commodity promotion, exert the advantages of internet, take"service"as core, commit ourselves to provide chinese commodities to the whole world with " all - in - one purchase market service ”;

We adhere to take" create a platform, to serve the public" as our tenet, " aggregate talent, start career together"as our business philosophy, joint togther to create a fresh E-Commerce platform with miscellaneous goods, convenient shopping and perfect service;

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2 Reviews ): Rating + 1
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
0%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
100%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Josie
Order Date : 3/15/2014

Rating + 1 Where is my order??

I ordered this a month ago. called & e-mailed Skyrocket to no avail. My account was charged but no pkg arrived.
Your tracking number has been generated. Please see below for your order information and tracking number.

Shipping Summary:
Sales Order Number:
242710558
Seller: Skyrocket technology LTD
Carrier: USPS
Item List:
Item Number: Item Description: Quantity: Price:
9SIA3F71DH5017 CELL Shenz|1100-Y09503-061-003 R 1 28.43
Tracking Number:9274899996307744074743
Shipped from 8218 Yikang business building Block A
Shipping Time:3/17/2014 6:33:41 PM
Seller Response:We have sent email to tell you we are out of stock when we receive your order. And we have sent you so many times and we are waiting for your reply,but you did not reply us a email. So, in order to keep our accout health,we have to confirm the order first and when we confirm the order ,the order will be on the shipping status.As you all know, we can't cancel the order before the customer reply and authorize us to cancel the order.We've been waiting for your reply,but your not reply us. About your call, we did not receive.And our telephone number is not in the neweggmarket website, Is the wrong call ?

Did you find this review helpful? Yes No

ELoodo
Order Date : 2/21/2014

Rating + 1 do not order this case

Ordered this phone case 2 1/2 weeks ago. Tracking number still shows "no record". Will request a refund tomorrow and order from someone else.
Seller Response:About your package we shipped from China,when it did not reach the United States, you can

not find the logistics information on the U.S.USPS logistics company .After you left the

negative feedback, we checked that the package just reached to the United States on

11,March. Our commitment deliver time are 5-15 working days,and when you received the

package was in our Commitment time 5-15 working days.


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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    (1)Please contact our Customer Service Department for your returning inquiry.
    (2)Please provide your name, email address, invoice number or sales order number when you submit return inquiry.
    (3)After our Customer Service Representatives verify your order information, you will be given an RMA number and seller store name for your return. Please mark "Newegg + Store Name + RMA#(we offer to you)¡±outside of the return package as it will be our reference during receiving. Please provide similar packaging method for returns as they were delivered to you.
    (4)Re-using the original package is acceptable, as long as the packaging is in good condition. Any previous addresses, tracking information and labels must be removed. You can select the same carrier when original orders were placed (e.g. USPS or UPS).
    (5)If you were NOT satisfied with our RMA handling, please send us the dispute to ks_ne@4px.com with email title "seller store name + DISPUTE". We will handle the dispute with Newegg.
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