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Seller#: 0UHOPTYV1U4UEYC48 Seller Profile 305-597-5020 Email This SellerEmail This Seller  See all products from See all products from

Our team has spent countless hours finding the best electronic accessories for you, and at SmackTom, quality is non-negotiable. We're not just sellers, but also users, and we want you to enjoy the SmackTom experience. If there's anything we can do to help, we'd love to hear from you! Just shoot us a message and we'll get right back to you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,717 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,067 Reviews
Good Rating + 4 268 Reviews
Average Rating + 3 71 Reviews
Poor Rating + 2 59 Reviews
Very Poor Rating + 1 252 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 9/24/2015

Rating + 5 Great seller

Item received quickly and as described

Did you find this review helpful? Yes No

Order Date : 9/20/2015

Rating + 5

Fast shipping. Quality cables

Did you find this review helpful? Yes No

Order Date : 8/14/2015

Rating + 1 Insufficient Postage

After waiting for over a week with a tracking number that didn't work, my order arived postage due! This resulted in my purchace costing me 63% more than I expected. Don't count on free shipping from

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 7/21/2015

Rating + 5 30pin to USB Data Sync Power Charger Cable

Item took a little longer to ship, but works great and is exactly as advertised. I will definitely be ordering from them again.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 7/6/2015

Rating + 1 Where's the credit?

Bought a wallet that was faulty, has torn inseams where the cards are held. They offered to do a refund but after two weeks, nothing has been posted on my card. What's up with that?

They haven't even responded to my follow up e-mail.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 7/7/2015

Rating + 3 Micro USB Sync Charge

I'm didn't work at all...would not provide a charge. Seemed poorly made though I liked the extra long cord. That happens sometimes that things are duds. But gave the 3 eggs instead of one as NewEgg was awesome in making sure I got a full refund promptly. Thanks NewEgg.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/30/2015

Rating + 1 Not good for charging.

I bought for of these to use with a couple new 2 amp power blocks and all the cables are barely capable of charging my phone. Other cords work fine.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 4/29/2015

Rating + 2

We have not seen or heard of our purchase. This is the first notice we've recieved. If they do not arrive today, no one will be here for four more days. We are very disapointed.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 4/30/2015

Rating + 5 Excellent Customer Service

Avoided the hassle of having to return a defective item and issued refund directly.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 4/18/2015

Rating + 1 dishonorable

They, nor NEWEGG were willing to honor what was advertised in both the item description and product images when I did not receive the "included "USB cables.

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 0 days
  • Restocking Fee: 10.00%

RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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