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Seller#: 0UHOPTYV4XYFWH55F

Smart Gadgets Seller Profile 408-9168027 Email This SellerEmail This Seller  See all products from Smart Gadgets See all products from Smart Gadgets

Smart Gadgets is an international specialist provider of innovative personal equipment (gadgets) designed to aid hobby, work and general lifestyle activities. Our products feature the latest technology, chosen for their quality, functionality and durability.

Being an online business we are able to assure our customers that we offer highly competitive prices when compared to traditional retail outlets. And, shipping from our warehouse in the US, customers are assured a speedy delivery service with goods invariably shipped the same (or next) working day as the order is received.



Return policy and RMA
1. We provide a 1-year warranty on the products we sell. For the first 3 months, the item(s) can be returned for refund or replacement should it becomes defective, damaged or simply does not meet your expectations. From the third month onwards, we will provide a maintenance service.
2. Please be advised that we will not cover any postage costs for product return unless it suffers from manufacture defect or damage. Please kindly note that we do not provide prepaid shipping labels, and the postage refund will be issued after we have received the returned parcel.
3. Please contact us for a RMA number and return procedures before return. We will not bear any responsibilities in case of lost parcel without prior contact.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (177 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 129 Reviews
newegg
72%
Good Rating + 4 19 Reviews
newegg
11%
Average Rating + 3 5 Reviews
newegg
3%
Poor Rating + 2 5 Reviews
newegg
3%
Very Poor Rating + 1 19 Reviews
newegg
11%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Billy
Order Date : 8/13/2014

Rating + 5 Received quick and no problems

I received my order fast and everything was proper and in good working order

Did you find this review helpful? Yes No

N/A
Order Date : 7/18/2014

Rating + 1 10 days and still not shipped

No communication
Product not shipped

:(

Did you find this review helpful? Yes No

Customer
Order Date : 2/24/2014

Rating + 5 Fast!

Product came faster than expected, within 3 days of ordering.

Did you find this review helpful? Yes No

N/A
Order Date : 8/1/2013

Rating + 5

Fast service, product worked.

Did you find this review helpful? Yes No

Lord Sebastian
Order Date : 1/3/2014

Rating + 5 GMYLE(R) Express Card Expresscard 54

Read other comments. Pre-install driver prior to installing card (don't know if this was necessary, but why mess with success). Plug card into slot applying pressure over pin engagement (rear USB port and power adapter). Let windows do it's thing and viola! USB3 slots in your "older" laptop. I have not found it necessary to use the supplied power adapter. I have only one slot used to power and communicate with My Toshiba Canvio 2TB drive (EXCELLENT!) used for backup. Backup time is now about 20% of what USB2 used to provide, so, I'm a happy camper. I had one issue where the card could not be found. Unplugged it, plugged it back in, and it self discovers. No biggie. For the price, it was an amazing step into the world of USB3.0 without breaking the bank. Buy. Install. Enjoy.

Did you find this review helpful? Yes No

Jacob S.
Order Date : 12/24/2013

Rating + 3 No delivery, but handled it.

It was over two weeks from ordering, and I never received my product in the mail. I emailed them about it, and their response was to give me a refund, if I ever do receive the product or not. It took about another week, but I did get my money back through Newegg and PayPal.

Did you find this review helpful? Yes No

N/A
Order Date : 8/13/2013

Rating + 1 Untrustworthy

When I go to Newegg.com I expect to be buying from Newegg. I didn't even realize I wasn't until after checkout. This has made Newegg and their brand untrustworthy in my opinion. I wont be shopping there again, and this is from a long time customer.

2 out of 8 people found this review helpful. Did you? Yes No

Loodis
Order Date : 6/21/2013

Rating + 5 Spoiled by Newegg

I originally gave this a 3-egg...but it's because I guess I'm spoiled with Newegg's service. Nothing went wrong with the order. Nothing. Product showed up in a reasonable amount of time, for a decent price, no problems. So I came back and gave it a 5-egg. Compared to some transactions from other companies--I'd give this company a 10-egg rating. But it's just tough to one-up Newegg.

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FarmChickiee
Order Date : 6/30/2013

Rating + 5 excellent

Exactaly what I ordered:-)thank u

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ptownD
Order Date : 1/24/2013

Rating + 5 Excellent Service and Product

Great quality. Fast shipping. Excellent price.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    RMA Policy
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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