Smarthome Seller Profile
949-221-0037
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Review Summary
(102
Reviews
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| Excellent |
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63 Reviews |
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| Good |
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21 Reviews |
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| Average |
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2 Reviews |
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| Poor |
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3 Reviews |
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| Very Poor |
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13 Reviews |
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| Reviewer | Seller Review |
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5/14/2013 5:20:03 AM
I ordered this item on 4/26/2013 and still have not received the item.
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5/10/2013 11:05:45 AM
Very quick order processing. Shipped immediately. Items arrived in great condition with no errors. Promotional fliers with discounts for other retailers included as a courtesy.
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1/3/2013 4:24:51 PM
choice of fedex is WRONG prefer UPS at least they make an effort to deliver If asked how ship would never accept fedex BTW still do NOT HAVE ORDER!!!!!!
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10/6/2012 9:27:11 PM
I placed an order with Newegg and cancelled it within minutes after seeing a better deal on a similar item which I purchased. Newegg said I must call Smarthome which I did and was told that they heard from Newegg and it was cancelled. 2 weeks later I get a charge on my credit card for the $4.00 item with a $9 shipping charge.
I am not happy.
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8/14/2012 3:20:09 PM
My item arrived timely, but was very poorly packed for shipping. The item itself was in the mfgr's box NOT designed for much rough handling (an HVAC fan in a simple light box, no interior packaging in it). Smarthome didn't attempt to mitigate anything that might happen in shipping, but simply threw that box in a much larger box with a cursory strip of a few bubbles (large cells) that did nothing, half of which even had no air. Even a roll of bubblewrap would be an improvement. Tape would be nice. Slipshod. I have no idea how long this fan will last since it was so poorly prepared to be sent to me, and that will make me reconsider any future purchases from this Seller. Fan iself was not mounted on the hub when received. Instr mention nothing about mounting it, so I have to assume it was jostled off its permanent hub. Not good, not happy. It will be mounted in an inaccessible place, so it'd be nice to have confidence in the condition of the product.
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4/10/2012 3:17:18 PM
I ordered 2 and was sent only 1. I called Smart home and they sent one to me right away and without any issues.
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2/22/2012 2:46:04 AM
They shipped my product the next day and sent me a tracking number, so there's very little to complain about. I would have rather had it shipped UPS, but I'm not taking anything off for that.
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2/1/2012 9:38:59 AM
Product as advertised. No problems. Would reccomend. Good updates via email.
John
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1/19/2012 5:16:27 AM
Competitive prices, super quick shipment. Would absolutely buy from Smarthome again. Thank you.
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1/18/2012 7:20:49 PM
get no problems
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- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
- Your return must be within 30 days of shipped date, in new condition and in the original packaging (refunds exclude shipping fees).
Defective items returned within 30 days will be replaced at no cost to you - we pay for shipping expenses on the replacement of defectives.
Non-defective returns are subject to a 15% restock fee. Original shipping will not be refunded, and the return shipment will be at the buyer's expense.
After 30 days please call the manufacturer for defective returns/warranty coverage.
Smarthome is not responsible for returns lost or damaged in shipment.
Please allow up to 2 credit card billing cycles for your credit to appear on your credit card statement.
