Snows Home & Garden Seller Profile 866-422-7986 Email This Seller See all products from Snows Home & Garden
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Snow’s Home and Garden has been owned and operated by the Snow family since 1887. The store is known for having a large assortment of everyday and specialty items for the home and garden, unsurpassed customer service as well as a full service fuel department.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
It is our goal to satisfy all customers with a speedy resolution to any problem encountered with a product purchased at our store. To ensure a prompt return process, please fill out and include the Returning Item form in the box with you item.
Our Return Policy is as stated:
All returns must be within 6 months of sale.
Refunds will be issued in the exact manner that payment was made.
Use the Return Label to ship the item back to Snow’s Home & Garden.
If your package was damaged in shipping please call us at
866-422-7986 or (508) 255-0158 ext. 176 and we will email you a pre-paid UPS label.
The following items are non-returnable:
Shipping & handling, Bedding-if packaging has been opened.
We appreciate your business and want to continue to offer you quality merchandise, exceptional customer service and a memorable shopping experience.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.