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Seller#: 0UH4F84URZ5WVTA1B

Solretail Seller Profile 07972-407853Ext44752 Email This SellerEmail This Seller  See all products from Solretail See all products from Solretail

International seller. Newegg will be responsible for all RMA and general customer service.

At Stephensons Online LTD, we believe that everyone deserves to be pampered. This pampering should be hassle free, relaxing and enjoyable. Our bodies work hard and deserve only the best treatment and care.

For this reason, we only stock the very best brands in the market place. From pure natural brands to brands you love and trust you will find them all here. We care about the brands we stock. We care about the products we sell and we care about the experience you receive when ordering your favourite products.

Also Check out our seasonal diaries and other stationary everyday items we stock.

We never compromise on quality and service and with Worldwide shipping you can enjoy some of the best brands worldwide.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (6 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 5 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 3/31/2015

Rating + 1 Ripoff

Never recieved my product for TWO orders. Still waiting on a refund for over a month now. I will never order from here again. This seller deserves a 0 rating.

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Order Date : 4/3/2015

Rating + 1 Never Recieved

Two months and don't have my order. So far they can't even give me a tracking number! New egg why are these illegitimate sellers still on your site?

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Order Date : 4/6/2015

Rating + 1

Have not received order, now 3 weeks

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Jim J.
Order Date : 1/24/2015

Rating + 1 Not delivered

Same as another review??? Two months and still not delivered. I was told the same, check your neighbors and post office??? NEWEGG HOW ABOUT BETTER VETTING?

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Order Date : 11/8/2014

Rating + 1 Not delivered

I have not received my order. It has been two months. My first request for help was ignored. My second only got me the suggestion that I comb my neighborhood to find the package. I am not impressed by the so-called "Customer Service." I took a risk ordering from this retailer. I won't make the same mistake again in the future.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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