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Seller#: 0UHOPTYV7NF2L71CE

Sonic Electronix, Inc. Seller Profile 661-257-9993 Email This SellerEmail This Seller  See all products from Sonic Electronix, Inc. See all products from Sonic Electronix, Inc.

Company Message

Sonic Electronix, Inc. is headquartered in Santa Clarita, California, just 40 minutes north of Los Angeles. Founded in 2000, Sonic Electronix has always strived to become the premiere online shopping destination for car electronics and other consumer electronics. Our slogan is "The X-Factor When Shopping for Electronics" and it is our goal to be just that. We're here to help you find solutions and great prices without sacrificing service.

Sonic Electronix
www.sonicelectronix.com

28340 Ave Crocker
Suite 202
Valencia, CA 91355

Call Center open:
» Mon–Fri 6:00 AM–7PM, Pacific Time
» Sat–Sun 8:00 AM–7:00 PM, Pacific Time
Will Call hours Mon–Fri 9:00 AM–5:00 PM
Toll-Free: 1-877-BUY-SONIC
Local: 1-661-257-9993
Fax: 1-661-257-4737

Over the years we have received numerous achievements and recognition for our dedication and passion. For example, in 2011 we received recognition as a BizRate Circle of Excellence merchant. This is in addition to our A+ BBB rating, Excellent STELLA Service customer service rating, and continued ascension up the Internet Retailer Top 500 list. The Sonic Electronix mentality to "e-tailing" is to provide honest advice and competitive prices. Our associates are highly trained before they answer their first phone call or email. They continue to receive training throughout their career and are motivated to deliver an outstanding experience from the time you order up until the time you need an upgrade.

Come to Sonic Electronix for great prices and a great attitude from your retailer. We want you to save money, time, and stress.


Financial Information

Sonic Electronix is a fast-growing company. Our sales rose by 98% in 2005, by over 95% in 2006 and kept growing at a rapid pace since then, to the point that we have shipped over 1,000,000 orders since our inception. We are privately held and have been profitable from day one.
Sonic Electronix warehouse
Warehouse

Sonic Electronix has two warehouse facilities for a combined total of over 80,000 square feet of storage space. One warehouse is located in California, the other is in Kentucky. Combined they ship out well over 2,000 orders per day!

Our state-of-the-art warehouse facilities each carry more than 20,000 high-quality electronics, ready to ship within 24 hours of your order. We make sure to keep the entire operation well-organized and secure.

Your order is packed into custom sized cardboard shipping boxes and filled with packing peanuts and bubble wrap to protect against shipping damage. We use environmentally friendly packing peanuts and recycle surplus cardboard, plastic, and other leftover materials.

Once your order is packed, it is sent along a mechanical conveyor belt and scanned into the UPS or USPS tracking system for your convenience. We have a UPS and USPS truck on site at each of our warehouses that make multiple trips a day to their respective shipping centers.

The California warehouse building features a cutting edge 12V testing-bay for all returned merchandise. This allows our technicians to provide the fastest and most accurate warranty service available.
Other Information

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (18 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 10 Reviews
newegg
55%
Good Rating + 4 3 Reviews
newegg
17%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
6%
Very Poor Rating + 1 4 Reviews
newegg
22%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 7/1/2014

Rating + 5 fairly satisfied.

made a large order 2 days before a holiday, got kinda worried because of newegg's 72 hour cancel policy and a long time spent in order verification , but it was sent out before newegg canceled it, went with free shipping, only to notice the seller sent it out on 3 day. was considering a 4 star rating due to lack of product description but I don't want to lower their ratings when they handled the shipping so well. would order from them again.

Did you find this review helpful? Yes No

carlos
Order Date : 6/8/2014

Rating + 1

still waiting for RMA number to return the product. no more SONIC ELECTRONIX
carlos donoso

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Michael
Order Date : 6/19/2014

Rating + 5 Kenwood KDC-158U

Came in great condition and got here Monday morning when I bought it Thursday night with Standard Shipping.

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N/A
Order Date : 6/18/2014

Rating + 5 Very Fast shipping

Ordered on the 19th and received my order (From CA to NY!) on the 21st. Fantastic.

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N/A
Order Date : 5/21/2014

Rating + 5

Excellent consumer service

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Tom B
Order Date : 4/19/2014

Rating + 5 fast shipping, great product

got what i paid for and it arrived very quickly.

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Yuma Charles
Order Date : 4/28/2014

Rating + 5 Love Sonic

Fantastic Seller. Great price and great delivery, thank you

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Barry, Knoxville, TN
Order Date : 3/10/2014

Rating + 4 A little slow, but over all good experience

I placed a fairly large order on Newegg across 4 or 5 different sellers. SonicElectronix was the last to get my order processed and shipped. Where every other seller had my order processed and shipped either same or next day, SE took 3 days. Not terrible, by any means. Very friendly customer service and unbeatable pricing on my Rockford Fosgate P3D2-10 subwoofer. I would by from them again, for sure.

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AA
Order Date : 2/21/2014

Rating + 4 Decent

It took a while for the product to come and it works great

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Paul
Order Date : 1/6/2014

Rating + 5

arrived on schedule and in good working condition

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    *60-Day Money-Back Guarantee
    Any complete, like-new item returned within 60-days can be returned for a full refund. Rest assured, items found to be defective or damaged at the time of purchase can also be replaced or refunded. After 60 days, we cover the item for up to 365 days for warranty.

    All returned items must include the original packaging and all contents (such as packaging material, adapters, harnesses, and manuals).

    If returned items are not in like-new condition, then Sonic Electronix may refuse a return or charge a restocking fee. Items not in like-new condition include, but are not limited to: items missing original item packaging, opened software or media items, used items, installed items, abused or physically damaged items, items missing parts, items damaged due to improper return shipping, items with a different serial number or defaced serial number, pre-cut wire, made-to-order items and special order items.

    *365-Day Coverage
    Electronics can fail and defects happen. From day 61-365 (366 on leap year), Sonic Electronix is here to help you quickly resolve your defect. Unlike others who push you to slow, unresponsive manufacturer service centers, we're here to help with the repair or replacement you need. To begin the process, follow our return instructions below. Every item returned is inspected by our team of qualified experts and professionally tested.

    *Shipping Policies
    The default shipping rate and method listed are for residential or commercial destinations within the continental 48 United States (PO Boxes not included).

    Additional shipping fees are required for all other locations including, but not limited to:
    • PO Boxes, APO/FPO locations, Alaska, Hawaii, Puerto Rico, Guam, Canada and other countries outside the USA.

    We will make every attempt to process and ship all items within 2 business days of your cleared payment. Following order processing, please allow proper time for delivery. UPS Ground shipments arrive within 3-7 business days. To provide the most affordable rates, small items shipped via Standard Flat Rate Shipping or USPS First Class Mail ship via a joint effort by DHL and USPS and are delivered within 7-10 days from the date of shipment.

    We will update your Newegg record with tracking information and send an e-mail confirming shipment. If 3 business days have passed since you sent payment and you do not receive an update through Newegg or a tracking number via e-mail, please contact us immediately through Newegg or phone at 1-877-289-7664.

    International customers are responsible for any and all customs, import duties, brokerage fees, and taxes. They are not included in the item price or stated shipping charges.
RMA instructions
    *Print return authorization and shipping-label
    -Request return authorization online or give us a call. You'll then be able to print the return shipping label and authorization.

    *Prepare your package
    -Carefully package the items in a shipping box with the return authorization and attach the return-shipping label.

    *Ship your package
    -Take the package to any UPS drop-off location and you're done.
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