Sonic Electronix, Inc. Seller Profile 661-295-3343 Email This Seller See all products from Sonic Electronix, Inc.
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Standard Return Policy
Any complete, like-new item returned within 60-days can be returned for a full refund. Rest assured, items found to be defective or damaged at the time of purchase can also be replaced or refunded. After 60 days, we cover the item for up to 365 days for warranty.
All returned items must include the original packaging and all contents (such as packaging material, adapters, harnesses, and manuals).
If returned items are not in like-new condition, then Sonic Electronix may refuse a return or charge a restocking fee. Items not in like-new condition include, but are not limited to: items missing original item packaging, opened software or media items, used items, installed items, abused or physically damaged items, items missing parts, items damaged due to improper return shipping, items with a different serial number or defaced serial number, pre-cut wire, made-to-order items and special order items.
Electronics can fail and defects happen. From day 61-365 (366 on leap year), Sonic Electronix is here to help you quickly resolve your defect. Unlike others who push you to slow, unresponsive manufacturer service centers, we're here to help with the repair or replacement you need. To begin the process, follow our return instructions below. Every item returned is inspected by our team of qualified experts and professionally tested.
The default shipping rate and method listed are for residential or commercial destinations within the continental 48 United States (PO Boxes not included).
Additional shipping fees are required for all other locations including, but not limited to:
• PO Boxes, APO/FPO locations, Alaska, Hawaii, Puerto Rico, Guam, Canada and other countries outside the USA.
We will make every attempt to process and ship all items within 2 business days of your cleared payment. Following order processing, please allow proper time for delivery. UPS Ground shipments arrive within 3-7 business days. To provide the most affordable rates, small items shipped via Standard Flat Rate Shipping or USPS First Class Mail ship via a joint effort by DHL and USPS and are delivered within 7-10 days from the date of shipment.
We will update your Newegg record with tracking information and send an e-mail confirming shipment. If 3 business days have passed since you sent payment and you do not receive an update through Newegg or a tracking number via e-mail, please contact us immediately through Newegg or phone at 1-877-289-7664.
International customers are responsible for any and all customs, import duties, brokerage fees, and taxes. They are not included in the item price or stated shipping charges.
-Request return authorization online or give us a call. You'll then be able to print the return shipping label and authorization.
*Prepare your package
-Carefully package the items in a shipping box with the return authorization and attach the return-shipping label.
*Ship your package
-Take the package to any UPS drop-off location and you're done.