Sparkle Jewelry Collection Seller Profile 877-244-4460 Email This Seller See all products from Sparkle Jewelry Collection
At Sparkle, we are proud of our 25-year retail and wholesale jewelry history. What truly separates us is that we eliminate the middleman by going direct to the manufacturer and hand-selecting all of our pieces, so we can then pass the savings onto you, our customer. We work with a well-known manufacturer who also sells to major retailers including QVC, Kohl’s, Macy’s, JC Penny and many more.
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Standard Return Policy
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.