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Seller#: 0UHIQWIKUWTDV1403

Super Power Supply Seller Profile 317-643-2392 Email This SellerEmail This Seller  See all products from Super Power Supply See all products from Super Power Supply

Super Power Supply(R) is a manufacturer of aftermarket power supplies and computer and networking accessories and other electronics.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (31 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 12 Reviews
newegg
39%
Good Rating + 4 1 Reviews
newegg
3%
Average Rating + 3 3 Reviews
newegg
10%
Poor Rating + 2 1 Reviews
newegg
3%
Very Poor Rating + 1 14 Reviews
newegg
45%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Frank
Order Date : 12/11/2014

Rating + 1 Shipped promptly, cables useless

Sells China rejects. Purchased 2 USB to 2.5mm cables and neither will connect properly for charging. Must hold the cables in place to get connection. Nevertheless, they were shipped promptly.

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AH
Order Date : 11/28/2014

Rating + 1

Item shipping label was created, but the item was not shipped for almost a month.

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L
Order Date : 11/10/2014

Rating + 3 Experience was okay; product not so much

Decent response time/shipping. Unfortunately, the Super Power Supply® AC / DC Laptop Adapter Charger Cord I ordered for my computer noted that it was designed for my model (down to the number), however, I've found that tAC adapter does not fully fit into the AC port and has to be secured (with tape, in my case) and cannot be moved/touched for fear of constant disconnections.

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Me
Order Date : 7/6/2014

Rating + 1 Bad news

30 day warrant on stuff that breaks in 110 ... rip offs

0 out of 1 people found this review helpful. Did you? Yes No

Tom47
Order Date : 11/5/2014

Rating + 5 This seller really cares!

I had received the incorrect item and contacted Super Power Supply about it. They went to extremes to correct the issue and didn't even ask for the incorrect part return. I have never had such a response to an order issue. Just amazing! Please buy from them with confidence. They will treat you right. And so will Newegg!

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Mr. Fab
Order Date : 10/23/2014

Rating + 1 Slow, slow, slow, slow, slow

Ordered this product 11 days ago and I'M STILL WAITING ON IT!!

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Derek
Order Date : 10/3/2014

Rating + 1 Sent wrong parts

I ordered two of the same power cords. When I received them one of the cords was correct. The second cord was the correct power supply, but the cord that plugs into the wall was the incorrect cord. This is the second order I have placed in the last several months that this company has sent the wrong items.

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Mike
Order Date : 10/1/2014

Rating + 2 Incorrect power supply but it does work.

I ordered this as a spare for my Aug/2014 MSI GS70 Stealth Pro and it is both the incorrect voltage and amperage. My MSI adapter is 19.5 volts at 7.7 amps (150.15 watts) whereas this adapter NewEgg sold me is 19.0 volts at 6.3 amps (119.7 watts). I know that too low an amperage won't damage anything as it simply just won't charge, but I was nervous about the 1/2-volt difference. The charger does work, however it gets very, very hot under normal office software use. I have yet to try any games with this NewEgg charger but it should work, will just get very hot. I was going to only give 3 Eggs because it is the wrong adapter, but I've decided to give 2 Eggs because 1) it gets much hotter than the MSI charger and 2) it has a VERY short power cord (both wall cord and laptop cord). If you can find an adapter for your GS70 elsewhere then do it.

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GN
Order Date : 9/12/2014

Rating + 1 Problems after a month of use

The first times I used this new charger, it heated up very quickly and intensely. I was very careful with it after I had to replace my old one, but it started having problems only after a month. I don't believe it is very durable.

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Scott R.
Order Date : 9/27/2014

Rating + 1 Never sent my order

After 12 Days, requesting refund now and needed it before I left for a trip on the 12th. Avoid.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    Please email the seller for instructions for an RMA or return. For faster return processing and support with your purchase email the manufacturer directly support@superpowersupply.com and reference your invoice number.

    Items may be returned for a full refund or exchange within 30 days after invoice.

    Most Super Power Supply(R) brand items also include a 1 year warranty period starting after payment is submitted. This warranty covers manufacturer defects causing the item to become nonfunctional in which case a replacement will be sent to the customer with a return label.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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