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Seller#: 0UHIQWIKUWTDV1403

Super Power Supply Seller Profile 317-643-2392 Email This SellerEmail This Seller  See all products from Super Power Supply See all products from Super Power Supply

Super Power Supply(R) is a manufacturer of aftermarket power supplies and computer and networking accessories and other electronics.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (446 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 280 Reviews
Good Rating + 4 63 Reviews
Average Rating + 3 22 Reviews
Poor Rating + 2 19 Reviews
Very Poor Rating + 1 62 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Kenneth L.
Order Date : 6/27/2016

Rating + 1 I'm incredibly unsatisfied with this seller

I placed this order on 6/27, and paid for expedited shipping (3-5 days). According to the tracking information, my order didn't ship until 6/30. It claimed to have been sent USPS 2-day. I contacted the seller on 7/8 because it had not arrived and was told to wait a few more days. I contacted them again on 7/10 and they said "maybe it was lost in shipping". The said that they would send out a replacement order ASAP. it is now 7/21, and I have not heard from them since.

This is why I should know better than to trust a market place seller.

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Aaron F.
Order Date : 6/8/2016

Rating + 1 Never received item.

Never received item. Over a month

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Angelica V.
Order Date : 6/1/2016

Rating + 2 Sales order number: 266613136 Seller: Super Power Supply

they sent me the wrong product.
I requested a replacement and still havent got it yet.
when I called Kevin was very professional went above and beyond and helped me greately. :)
however my product still hasn't arrived. :(

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Mark L.
Order Date : 4/21/2016

Rating + 5 Great Seller!

Great items and quick shiping

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Order Date : 12/25/2015

Rating + 3

Product was larger than life. Ended up with a different solution entirely. No harm done thanks to NewEgg Premier membership. Worth every penny.

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Travis B.
Order Date : 11/23/2015

Rating + 1 Awful

I bought a 5 pack of coax adapters and was only sent one. Then the item was removed from the marketplace. I never could get ahold of the seller to correct it. NewEgg ended up crediting me back for the order.

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Order Date : 11/9/2015

Rating + 1 No Tracking and slow

I received a tracking number for package being shipped DHL but It never supplied any information when it might arrive. It arrived over a week later by US mail not DHL. It in a unprotected envelope that could have easily been damage. If I had read the reviews on this vender before hand, I would have never placed my order. Normally I am very pleased with newegg.

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Order Date : 11/11/2015

Rating + 1 Worse Order in 10 years

It has been 8 days on a 3-5 day shipping. I have never had this problem with new egg. Do not use the marketplace if you can help it as New Egg does not control the shipping.

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Order Date : 10/14/2015

Rating + 5 Great Service!

This product was lost in the mail, in shipping. After notifying Newegg, who notified the supplier, Super Power Supply immediately followed up. They attempted to track the package, and when it could not be found, immediately offered a replacement or a refund. They stayed on top of the issue until it was resolved. Wonderful Service from a great staff!

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Order Date : 10/9/2015

Rating + 1 Really poor!

The antennas ordered were in stock and to be shipped 2nd day air. They weren't actually shipped for 7 days! Then took 3 days after that. When they did arrive the box had not been taped hardly at all the the antenna was hanging out of the box. I'm surprised the other antenna even stayed in the open box. I haven't tested the antennas, but won't be buying anything from this company again. Newegg needs to drop this company fast. Previous purchases from Newegg have been problem free.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    Please email the seller for instructions for an RMA or return. For faster return processing and support with your purchase email the manufacturer directly and reference your invoice number.

    Items may be returned for a full refund or exchange within 30 days after invoice.

    Most Super Power Supply(R) brand items also include a 1 year warranty period starting after payment is submitted. This warranty covers manufacturer defects causing the item to become nonfunctional in which case a replacement will be sent to the customer with a return label.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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