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Seller#: 0UHG6RKMC3BQ54496

Supplement Direct Seller Profile 888-776-7629 Email This SellerEmail This Seller  See all products from Supplement Direct See all products from Supplement Direct

SUPPLEMENT DIRECT is a solely owned independent company. SUPPLEMENT DIRECT is structured to focus on the development, production and marketing of consistently higher quality products. SUPPLEMENT DIRECT's products are designed to nutritionally support those who desire to improve performance, general fitness and well being in everyday life.

SUPPLEMENT DIRECT is a different kind of nutritional product company. At SUPPLEMENT DIRECT, we understand the needs of people wanting to improve their health and well being through the use of nutritional supplements.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
50%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 1 Reviews
newegg
50%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 6/8/2014

Rating + 5 Great

This is my 8th order of IGF+1 and I've never had a problem with the seller or delivery.

Did you find this review helpful? Yes No

AB
Order Date : 4/6/2014

Rating + 1 No communication

I tried contacting this company twice and couldn't. I ordered a small item, never got it, no tracking info for the package even though status said 'shipped', and no way to contact the merchant to get the info from them. I ended up returning the item through newegg after waiting 12 days. I don't know why they make it so hard to buy from them.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy
    1005 satisfaction guaranteed. If you have a problem with any item purchased within 30 day of receiving it we'll be happy to take of any issue by either refunding or replacing depending on the issue.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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