TCP Global Corp. Seller Profile
858-909-2110
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- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
- Here's How to Return Your Item
Do not return paint via U.S. Mail.
Paint must be shipped by a Hazmat Approved Shipper OR call us and make arrangements for pickup.
For Returning Orders
(Damage, Wrong Item sent)
Returns@TCPGlobal.com The returns department phone number is: 858-909-2175
To return an item, an RGA (Returned Goods Authorization) number is required. Call us at 858-909-2110 to obtain this number before shipping your item back. Send back your return via the Post Office, UPS or other service with a copy of the original order. All mixed paint colors are considered custom and are not returnable. All new resalable items in their original packaging may be returned within 30 days of receipt and will be subject to a 15 percent restocking fee. See your TCP Global / DEPOT Invoice for more information regarding returns policy.
There will be no return charge if we sent the wrong item or if it arrived damaged. Please Allow 14 Days for us to Receive and Process Your Return.
We'll credit or refund the value of the item and any taxes you were charged (excluding delivery charges).
To assure fast, accurate processing of your return, be sure to make a copy of your original order that cane with the merchandise and enclose it with the returned merchandise. Use the original packaging if possible and remove or cover the original shipping label. Seal the package securely with tape, not string.
Sales Tax.
TCP Global is required to charge applicable state and local tax on every item shipped to an address in California. In order to obtain Tax Exempt status for orders shipped in the State of California, we must first receive a completed State of California Resale Card by mail, e-mail of FAX. We will then setup your account to be tax exempt.
Payment Terms
All payments must be in U.S. dollars. TCP Global shall have the right of set-off and deduction for any sums owed. If customer fails to make payment within thirty (30) days, TCP Global may defer shipments until such payment is made, or may, at its option, cancel all or any part of unshipped order.
Checks
Our standard check policy if you pay with a check your order will be held for 10 business days until your check clears.
Credit Balance
Customer agrees that any credit balances issued will be applied within one (1) year of its issuance. IF NOT APPLIED OR REQUESTED WITHIN ONE (1) YEAR, ANY BALANCE REMAINING WILL BE SUBJECT TO CANCELLATION, AND TCP GLOBAL SHALL HAVE NO FURTHER LIABILITY.
TCP Global LIMITED WARRANTY
LIMITED WARRANTY. ALL PRODUCTS SOLD ARE WARRANTED BY TCP GLOBAL ONLY TO CUSTOMERS FOR RESALE OR FOR USE IN BUSINESS OR ORIGINAL EQUIPMENT MANUFACTURE, AGAINST DEFECTS IN WORKMANSHIP OR MATERIALS UNDER NORMAL USE FOR ONE YEAR AFTER DATE OF PURCHASE FROM TCP Global, UNLESS OTHERWISE STATED. ANY PART WHICH IS DETERMINED BY TCP GLOBAL TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP AND RETURNED TO A TCP GLOBAL BRANCH OR AUTHORIZED SERVICE LOCATION, AS TCP GLOBAL DESIGNATES, SHIPPING COSTS PREPAID, WILL BE, AS THE EXCLUSIVE REMEDY, REPAIRED OR REPLACED. AT TCP GLOBAL'S OPTION.
WARRANTY DISCLAIMER. NO WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THE LIMITED WARRANTY STATEMENT ABOVE IS MADE OR AUTHORIZED BY TCP GLOBAL. TCP GLOBAL DISCLAIMS ANY LIABILITY FOR PRODUCT DEFECT CLAIMS THAT ARE DUE TO PRODUCT MISUSE, IMPROPER PRODUCT SELECTION OR MISAPPLICATION, AND ANY DESCRIPTION DOES NOT EXPRESS OR IMPLY A WARRANTY THAT THE PRODUCTS ARE MERCHANTABLE OR FIT FOR A PARTICULAR PURPOSE.
LIMITATION OF LIABILITY. ANY LIABILITY FOR CONSEQUENTIAL AND INCIDENTAL DAMAGES IS EXPRESSLY DISCLAIMED. TCP GLOBAL'S LIABILITY IN ALL EVENTS IS LIMITED TO, AND SHALL NOT EXCEED THE PURCHASE PRICE PAID.
- For Returning Orders
(Damage, Wrong Item sent)
Returns@TCPGlobal.com The returns department phone number is: 858-909-2175
To return an item, an RGA (Returned Goods Authorization) number is required. Call us at 858-909-2110 to obtain this number before shipping your item back. Send back your return via the Post Office, UPS or other service with a copy of the original order. All mixed paint colors are considered custom and are not returnable. All new resalable items in their original packaging may be returned within 30 days of receipt and will be subject to a 15 percent restocking fee. See your TCP Global / DEPOT Invoice for more information regarding returns policy.
There will be no return charge if we sent the wrong item or if it arrived damaged. Please Allow 14 Days for us to Receive and Process Your Return.
We'll credit or refund the value of the item and any taxes you were charged (excluding delivery charges).
