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Seller#: 0UH8ISD1C3BQWH5F0

TFsource - Transformers Toy Source! Seller Profile 651-464-6961 Email This SellerEmail This Seller  See all products from TFsource - Transformers Toy Source! See all products from TFsource - Transformers Toy Source!

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

TFsource – Why go to the store when you can go to the source?
TFsource is an online site specializing in the Transformers toy line. We started out in 2000 as collectors, and were known for our expertise and contributed many articles on the G1 toy line to magazines such as Toyfare, and several well known online toy sites. From there we took our expertise as collectors and have applied that knowledge to how we run our business, successfully serving the Transformers collector community since 2003.

Why TFsource?

We offer great value to our customers.
TFsource was founded on core values of competitive pricing, phenomenal service, prompt shipping, and fun. We not only deliver great value to our end customer, but we also love what we do.

We pack each shipment very well.
Our packing and shipping is the best in the industry, period. Our bullet-proof packaging ensures that each toy you purchase when shipped is very secure for transit domestically, or internationally.

We are very strict at how we grade our boxes and toys.
When you order from us you can ensure that each order will be filled with a high level of integrity when we select a box grade to fill your order.

We are the Transformers specialists.
A wealth of knowledge from G1 and Diaclone through current day product is held by our entire team. This knowledge is spread throughout our site and contributed to the fandom.

We are happy to deal with international customers.
Over the years some of our best customers come from outside the US. We have a great relationship with many collectors around the world and are knowledgeable about the ins and outs of international shipments; including how to avoid customs fees.

We are committed to satisfying our customers.
We have thousands of current customers all around the world, relying on TFsource to supply their Transformers need. Our reputation is known throughout the fandom and we continue to strive to improve our overall customer experience when dealing with TFsource. Most recently on eBay we have maintained a 100% positive feedback rating and a 4.9 – 5.0 out of 5.0 customer rating on all of eBay’s performance metrics.

If you have never tried TFsource before, we welcome the opportunity to do business and to our many satisfied customers we thank you for your years of support allowing us to be a part of this great fandom.

Sincerely,

Curt & the TFsource Team

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (10 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 7 Reviews
newegg
70%
Good Rating + 4 1 Reviews
newegg
10%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
20%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Joe
Order Date : 1/21/2012

Rating + 1 deceptive add

Not obvious that toy is used. Sorry, but the number of garbage photos of NIB items and "100% complete" descriptions for NIB items and I'm left wondering why sellers can't just man-up and say that something is used. If I wanted something used I would have gone to Epay, Graigslist, or Amazonia. I go to Newegg because I want quality and new. Fail.

Did you find this review helpful? Yes No

Mary
Order Date : 12/8/2011

Rating + 1 Waiting for a response

I ordered this item early December and I have yet to receive it. I made contact with Newegg regarding this order. The first time I was given the phone number to Tfsource 651-464-6961. I have been calling this number and nobody has answered. The second time I made contact with Newegg a representative emailed them telling them about my order and he said I would receive an email after 48 hrs. That was on December 28th. Can you either refund my money or maybe try to get me the item I ordered. My order number is 81356859. I would appreciate any help. Thank you
Seller Response:We shipped this order out twice to the address provided by the customer, both times it was returned as undeliverable. We tried calling the customer phone # provided by newegg, and we get a message that the phone # is incorrect and try dialing again. Our customer care team is available Mon-Fri 9-5 CT and never received any calls or voice mails regarding this purchase and we've sent it out twice at our expense on a $10 purchase... as well as tried calling the customer, so not sure what more could be done.

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Darwin7400
Order Date : 9/27/2011

Rating + 5 Great source for transformers

TFSource is a great place to get your transformers fix. Great selection, good prices, and good customer service doesn't say enough about them. I would definitely buy from them again.

Did you find this review helpful? Yes No

sano
Order Date : 7/20/2011

Rating + 5 starscream

this item was great although smaller than what i thought but that was my fault haha it was awesome and the shipping was really fast =)

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fallenangel251
Order Date : 7/20/2011

Rating + 5 2 Thumbs up

Product arrived on time and in the condition as described. I even went to their website and ordered through there and got exactly what I wanted.

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SilverSurfer 166
Order Date : 5/17/2011

Rating + 4 Great Add-On for G1 Prime!

The "Matrix of Leadership" is a great add-on for your Transformers Generation 1 Optimus Prime. It comes with the Matrix, or Spark that is highly detailed, and covers up a big hole inside Optimus Prime's chest. The replacement hands are much better than the originals. for one thing, they hold weapons better, and are better looking too. I like the Energon Axe. It looks better than his gun. Also, the gun they included is better detailed. The old one always looked limp, compared to the Cartoon. I don't really care for the Jetpack, but it does hold extra parts.

Overall, it's a good add-on set, and the price is right. I've seen this set go for as much as $30, but here you can get it for less than $20.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    Items may be returned that are in unopened condition and the packaging is in the same condition it was in when originally shipped from our warehouse. Items opened or in damaged packaging may not be returned without a significant restocking fee that will vary based on the condition of the item.

    Return shipping is paid for in full by the purchaser, if item is returned and in not the original condition or missing parts, no refund will be issued and buyer must pay a return shipping fee to have the merchandise resent.
RMA instructions
    Contact customercare@tfsource.com and we will provide full instructions for your return.
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