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Seller#: 0UHOPTYV3O2L10F9D

TOMTOP Seller Profile 855-387-2480 Email This SellerEmail This Seller  See all products from TOMTOP See all products from TOMTOP

TOMTOP established in June, 2004. A Reliable wholesale and retail Online Shop with Diverse & High Quality Products where you can buy Products at Best Price with Free Shipping to worldwide !
We mainly deals various of articles for daily use products. We are specialize in video games, computer accessories, Mobile phone accessories, clothing, home and garden items, jewellery, media player, car accessories and so on. In the future. we will constantly enrich our items and try to do the best for the customers.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,654 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 885 Reviews
Good Rating + 4 271 Reviews
Average Rating + 3 117 Reviews
Poor Rating + 2 67 Reviews
Very Poor Rating + 1 314 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Austin B.
Order Date : 9/17/2016

Rating + 1 Incorrect Shipping Information Given

Like most people, my time with this seller have been not the best. First off, I was also given an incorrect shipping time frame and shipping location. Being told my product would originate from the City of Industry, CA and arrive in 5-7 business days. Both were lies. The order came from China, and then has to go through customs in Chicago. Both of which take weeks. I was excited to get a product on sale, but it would appear some things are too good to be true. Had the seller actually stated that this would be shipping from China, and that it would take weeks, I would have nothing to report, but it was the blatant use of misinformation that brings me here today.

I just hope when my item finally decides to arrive, it will at least work.

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Order Date : 8/18/2016

Rating + 2 NOT Shipped from United States.

I paid a couple of extra bucks for this thinking it was shipping from the United States based on the listing.
It in fact shipped from China, NOT the US. While not happy the listing was wrong, I am so far happy with the product.

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 8/18/2016

Rating + 1 Missleading Shipping and Product was poorly shipped

- False Advertisement of shipping location (SHENZHEN , CHINA) ( In stock. Ships from United States. Most customers receive within 6-10 days. )
- Products Come From China and Take over 2 weeks
- Will Not Buy From Again till seller updates Shipping location

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 8/31/2016

Rating + 1 Lied about shipping

The item said it had shipped from the USA to be received in 3 to 5 days. Item was shipped from China with no ETA.

1 out of 1 people found this review helpful. Did you? Yes No

Jack T.
Order Date : 8/23/2016

Rating + 1 Don't Buy from them

Apparently the 5-7 day "standard shipping" is the amount of time it takes them to ship an order. placed an order through them but..) realistically I order on 8/24 and there is shipping acceptance from the china post right away and nothing else it's now 9/7 way past the 5-7 shipping time.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 7/23/2016

Rating + 5 Sells things that don't work BUT the seller made it right. You can't ask for more....

The MIC stand does not go with the MIC that was sent. It does not fit the MIC. Yes, if I jam it in it will hold the MIC but it is not made for the microphone. The seller made things right. I can't ask for more. I will buy from this seller again.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 7/18/2016

Rating + 1 Deceitful

This seller practices deceitful sells tactics buy saying they are a US based seller when in fact they are based in China. The seller goes as far as to provide a fake USPS tracking number before shipping the item well past the 5-7 days the listing said. I was in a time crunch to receive this item and the shipping time frame really mattered.

3 out of 3 people found this review helpful. Did you? Yes No

David H.
Order Date : 7/20/2016

Rating + 5 love it, "only" issue - long delivery but not unrealistic

i will not hesitate to order again from this supplier.

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vonley b.
Order Date : 7/31/2016

Rating + 4 Item as discribed

Listing said shipped from USA, it was shipped from china. Thank you

1 out of 2 people found this review helpful. Did you? Yes No

Stephen P.
Order Date : 7/16/2016

Rating + 4 Used with my Bose Lifestyle 28

I upgraded my home theater to an Onkyo/Klipsch setup and took down my Bose system but left the speaker wires there temporarily till mine were shipped. So Bose has these unique wires that connect to the Sub. I cut those off and tossed them by accident. Duh me...
So I found these tips and I was skeptical at first but I finally got them and I moved the Bose into another room and used these tips and I was so happy they worked. So now I'm going to replace the thin cheap Bose speaker wires with a nice 16 gauge wire.

Only CON is that they were shipped from China and Newegg hides that info or just doesn't seem to think their customers would like to know. If I knew they were coming from China I would have ordered differently. I needed these sooner. -1 Egg

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to us within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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