Tags Weekly Seller Profile
503-747-3240
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Review Summary
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| Reviewer | Seller Review |
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1/5/2013 1:23:42 PM
Very angry, ordered a pair of shorts from first which was sourced through TAGS WEEKLY, they shipped wrong shorts (looked like girls shorts - only thing same was color). I asked for return or refund, they made me pay Shipping and go to post office for a box. Said they will refund my shipping, but their email was more concerned with "negative feedback" than with getting me the right product that their photos and descriptions state on the site and newegg sites. I sent back and requested they call , never got a call nor apology for sending wrong pants and causing me to have to go and return it. 2 hours out of my day.... I went to newegg.com where I am a customer and found the same product (same photo "Aeropostale mens longer length cargo floral design shorts - 238 - 36" and ordered it again while I waited for TAGS WEEKLY To refund me for the 1st mis-shipped screw up). Today, i got shipped the SAME pair of wrong shorts from TAGS weekly - same vendor..uhg. still no call.
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- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 10.00%
- We value your business and stand behind everything we sell. We will do everything possible to assure you are satisfied. When you receive your purchase if you are not 100% satisfied, please Contact Us and we will do our best to make you happy. If you still wish to return your purchase, simply ship the item(s) back to us and we will refund your original purchase price less (a) the original shipping charge, and (b) a handling fee of $5 or 10% (whichever is greater).
We must be notified of your intent to return your item(s) within 10 days of receiving them, and the original item must be returned to us within 14 days of receipt.
1. All returns require return authorization. Please contact our Returns Department for an RA Number before returning an item otherwise the return will be rejected.
2. Item(s) must be returned in original, unused condition within 14 days with original tags/packaging. All returns will be inspected prior to a credit being issued. If there are any signs of wear, heavy perfumes or smoke the item will be mailed back to you. If applicable, any protective inner lining must be intact. Intimate apparel bottoms including panties and swimwear bottoms are non-returnable.
3. When we receive your package our goal is to have this resolved within 5 business days. You will receive a refund for the purchase price less all shipping costs. The Returns Authorization Form must be completed and included in the box.
International customers are responsible for any additional duties, taxes brokerage, and insurance fees that may be assessed for returned items shipped internationally.
- We apologize this item(s) did not work out and that you wish to cancel the transaction. We will be glad to assist in an effort to make this transition smooth and timely please contact our returns department to get and RMA number.
