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TalkAccessories Seller Profile 888-522-3229 Email This Seller See all products from TalkAccessories
Our team at TalkAccessories™ has been in the wireless telecommunication business in southern California since 1991. We have been providing quality products at affordable prices without compromising service. This Goal has kept us in business and growing every year. Since we have teamed up with Newegg, we can cater to customers across the globe! Talkaccessories™ is a leader in the sales of Apple, Motorola, Samsung, Blackberry RIM, HTC, LG, Kyocera and Casio cell phone accessories. All our products are Brand New and backed by a 30-day, no-hassle, warranty!
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Standard Return Policy
FOR BROKEN OR NON-FUNCTIONING ACCESSORIES WITHIN THE FIRST 30 DAYS of RECEIPT - We offer all our customers a 30-day, 100% money back guarantee or replacement of item, your choice, upon return of broken or defective accessory. We will also reimburse the amount it cost you to send the defective item back to us when shipped through USPS only (please include a copy of the original invoice with return - returns without proper documentation cannot be processed).
IF THE ITEM DOES NOT MEET YOUR EXPECTATIONS WITHIN THE FIRST 30 DAYS of RECEIPT - We will credit you back the cost of the item minus a restocking fee that will be determined by the initial price paid for the item. Please make sure that the item is in its original condition and includes all packaging that came with the accessory (please include a copy of the original invoice with return - returns without proper documentation cannot be processed). For exchanges due to a preference issue or if the customer purchased the incorrect item and wishes to exchange it for another, the customer will be required to repay S&H fees to have the desired exchanged item shipped again.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.