Team-Superstore Seller Profile
908-258-7228
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Review Summary
(25
Reviews
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| Excellent |
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15 Reviews |
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| Good |
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1 Reviews |
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| Average |
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2 Reviews |
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| Poor |
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2 Reviews |
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| Very Poor |
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5 Reviews |
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| Reviewer | Seller Review |
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4/18/2012 5:55:39 AM
Thank you.
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4/3/2012 11:51:04 PM
It was a great experience, no issues, clear responses, easy to use..
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4/2/2012 3:53:18 PM
The only reason i took off an egg is it took 2 full business days to ship but i got my product within the given time period and it was not damaged so all is good.
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2/29/2012 1:22:34 PM
They charge 30% more on Newegg than they do on their own web site and they are about 50% more than everybody else. Shop around on google before you buy from them. Also, they won't cancel orders, even if you call them right after you place the order like I did. They made up two different stories each time I called (the ware house has allready proccesed the order and it has shipped allready but the tracking on ups didn't pick up untill the following week. ) And If you want to return anything they tell you that the shipping and handeling was so expensive that they have to chare you more than the regular restocking fee... what a hustler.
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1/20/2012 10:46:16 AM
The package was delivered in a timely manner, in the exact way expressed in the purchase description.
0 out of 1 people found this review helpful.
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12/19/2011 5:39:48 PM
I paid $27.10 for a Chicago Bears tie and, when I received it, it had the price tag on it which read $14.99. I left a message for the seller and never received a resonse. Paying a nearly 100% mark-up is not the definition of a "good deal" by any stretch of the imagination.
1 out of 1 people found this review helpful.
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12/11/2011 8:08:38 AM
This is the worst buying transaction EVER. It has been 9 days since I placed my order and have not gotten my order yet. It took several days for the order to process, and I received only a bogus tracking # in the meantime. Anyone can see from the number that that is not a UPS or USPS tracking number so I don’t know who they are trying to fool with that bogus number.
I am still waiting for a tracking number to confirm that my order is indeed on its way to me. I will never ever recommend this supplier and order from them again.
2 out of 2 people found this review helpful.
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11/16/2011 12:31:05 PM
I paid for extra for 2-day shipping and it took me 10 days to receive my order. Very disappointed as this was a birthday gift that arrived late. The shipping issue was the vendors fault, not the shipping company. Additionally, I am out the extra $$ paid for expedited shipping. I would not order items from this retailer in the future.
2 out of 2 people found this review helpful.
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9/26/2011 8:47:39 AM
great seller, fast shipping, highest recommendation.
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6/24/2011 8:06:41 AM
Coffee cups hold my coffee perfectly. No leaks. Has logo on cup.
Don't know what else to day about them. Quickly shipped and packed well though.
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- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 10.00%
- If you are not 100% satisfied with your order, we will accept returns within 30 days of purchase on NewEgg.com.
On all returns, we are now charging a mandatory restocking fee. It will automatically be deducted from the refunded amount. The restocking fee is the greater of these two amounts
- 10% of the cost of the items being returned.
- The full shipping and handling cost.
All returns must be packaged back in its original package and packaging materials. Failure to do so may result in a larger restocking fee or a rejected claim. We will not accept returns on items that have been broken, washed, used, worn, written on, or damaged in any way.
Product Damaged in Transit
UPS assumes responsibility for delivering the package free of damage. If an item is damaged in transit, we will file a claim with UPS and or the manufacturer. Once UPS resolves a claim, we will either provide a substitute product of equal value to the customer, or provide a full refund if no substitute product is available. If the item is urgently needed, the customer also has the choice of purchasing an additional item.
Once the claim is resolved with UPS, the customer will be refunded the amount of the purchase. To File for a Refund: Follow these Easy Directions
a.) When returning an item, please notify us FIRST within 30 Days of Delivery.
b.) Before sending us your return, please wait for one of our representatives to respond to your request. If you do not hear back from us within 24-48 hours, you can call us at 908-258-7228.
c.) We will give you a return authorization number, and directions on where to send the item so we can complete the return.
** Please Note: All returns without a Return Authorization Number written on the package will be refused. No Exceptions.
