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Seller#: 0UHIQWIKANJWN41E9

Techno Trading House Seller Profile 636-333-1142 Email This SellerEmail This Seller  See all products from Techno Trading House See all products from Techno Trading House

We are international dealers in mobile devices (mostly High-End) and smart phones based in St. Louis, USA. Our customer base spans 127 countries accross the globe.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (5 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
20%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 2 Reviews
newegg
40%
Very Poor Rating + 1 2 Reviews
newegg
40%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
TheGiops
Order Date : 5/5/2014

Rating + 1 They sell used electronics as new

When I opened the box that was supposed to contain a new Galaxy S4, I noticed that the phone had already a screen protector on. Also a small scratch on the lower right part of the phone body.
Did not work as a phone (No incoming/outgoing calls) even though it was unlocked.
Vendor says thet it's not compatible with T-Mobile.

3 out of 3 people found this review helpful. Did you? Yes No

AHM
Order Date : 4/5/2014

Rating + 1 Worest experience ever

I give it one egg because there's no option for ZERO.
Simply said, I received a defective unit that I couldn't even use for 4 hours (phone getting completely frozen, and rebooting on its own multiple times), besides the Spanish software image that keeps showing all system and error messages in Spanish (regardless of the system language I set), and when I returned it, they charged me a restocking fee, stating that their technician couldn't find any problem with the phone.
Moreover, I kept calling their number on a daily basis for over a month, and they never answered even once.

3 out of 3 people found this review helpful. Did you? Yes No

N/A
Order Date : 4/22/2014

Rating + 2 Seller ships via USPS

Shipping with this seller is via USPS, not Newegg's usual UPS. Fair warning as apparently in this area, USPS couriers do not make a second delivery attempt, as I discovered today. Short delivery times, costs & low hassle surrounding shipment are some of the reasons I shop at Newegg over competitors. My expectation for anyone that sells on Newegg is that they meet the exceptional standards set by Newegg itself, which is why I gave the rating.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 12/2/2013

Rating + 5

Product came much faster than expected!
Great service!

0 out of 2 people found this review helpful. Did you? Yes No

Reformat X0X0X0
Order Date : 11/27/2013

Rating + 2 Got my product but missing Memory card!

This vendor's shipping was fast. I got my product very fast (Samsung Galaxy Note 3 N9000 32 GB Black 3G Quad-core 1.9 GHz Cortex-A15 & quad-core 1.3 GHz Cortex-A7 Unlocked Cell Phone). But I didn't get the 32GB memory card that was supposed to be with the phone!

I've called twice as of today and no one answers the phone. If I don't get the memory card I'll just buy one myself and invoice this vendor. Poor service.

4 out of 6 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    (1) All purchases are returnable for replacement or refund within 15 days from invoice date. (2) All returned items must be in brand new or like new condition with original packaging. No damages or scratches. (3) Manufacturer defective item can be returned for exchange. If a refund is desired instead, that can be accepted as well but restocking fee cannot be waived in these cases. (4) Any item that is returned non-defective in like new condition will be refunded less any shipping charges and a minimum restocking fee of 15%. (5) You should be certain that the item you are purchasing will fit your needs before placing your order. By confirming your order, you indicate your agreement to this policy.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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