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Seller#: 0UHG6RKMH68JH3DD2

Techorbits Seller Profile 888-672-4870 Email This SellerEmail This Seller  See all products from Techorbits See all products from Techorbits

Today’s gadgets are increasingly becoming an extension of your digital identity. Their smartness is giving you access to the world, loved ones across the planet, bank accounts, favorite games, social apps and many other conveniences. For that and for all the irreplaceable content you have saved, we understand your investment in your gadgets and our mission is to help you prolong their life and get the most out of them by offering you high quality and competitively priced replacement parts.


What we do everyday


1. Optimize the performance and prolong the life of your favorite gadgets.

2. Offer you a large selection of superior quality products at bargain prices. (It will still make sense to replace that part instead of tossing the whole thing away).

3. Provide you with accurate descriptions so you can make informed decisions and shop with confidence.

4. Extend a helping hand in case you are having a problem with your purchase.

5. Empower our team, individually and collectively.

6. Build a culture around people, closeness, and positive outlook.


How we do it


1. We hire the right people for the job. The ones with connections and experience to source the best products.

2. We create a collaborative environment with an emphasis on flow of information and effective communication.

3. We encourage and expect everyone to chime in with ideas on how to improve, from packaging to introducing a new product.

4. We enjoy “Bring your Kid/Pet to work” day every month.

5. We break a laptop screen once in a while to know how our clients feel.


Contact Us

Techorbits

www.techorbits.com

Techorbits, Inc 25782 Obrero Dr. Ste C Mission Viejo, CA United States

888-672-4870‏

customerservice@techorbits.com

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (57 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 46 Reviews
newegg
81%
Good Rating + 4 8 Reviews
newegg
14%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 3 Reviews
newegg
5%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
maw
Order Date : 4/27/2015

Rating + 5 Fast Delivery and No Defects Detected

Appreciate the fast delivery.

Did you find this review helpful? Yes No

eclipz
Order Date : 12/26/2014

Rating + 1 horrible product and service

I purchased a lap top screen for my lenovo. It was pretty expensive but I needed the screen. When I received the screen it was the wrong model but still compatible. I said OK this screen is fine my wife needs it for school. A few days later the double sided tape that hold the screen to the bracket started to come off. Poor craftsmanship. So I contacted the seller they said they would replace it . that they would send me a box to ship it back its been almost two weeks. I tried calling and just kept going to voice mail. I guess I'll be taking the shaft on this purchase.

Did you find this review helpful? Yes No

N/A
Order Date : 1/3/2015

Rating + 5

I received it promptly.
I mailed it to my son so I'm waiting for his ok.

Did you find this review helpful? Yes No

N/A
Order Date : 1/21/2015

Rating + 5 pleased

Purchased new display assembly for Samsung Series 9 laptop. Chose overnight shipping. Item arrived quickly, was packaged well, and was the correct part. I was very pleased with everything.

Did you find this review helpful? Yes No

N/A
Order Date : 12/9/2014

Rating + 5

Fast Shipping. Item as described

Did you find this review helpful? Yes No

brewsr
Order Date : 11/4/2014

Rating + 4 Good seller

Very quick shipment.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 9/22/2014

Rating + 1 Extremely Dissatisfied

Paid a chunk for overnight delivery and it took a WEEK to arrive!!! My experience with this seller leads me to believe they are SLOW at getting things out the door no matter what shipping option is chosen and how much you pay.

1 out of 1 people found this review helpful. Did you? Yes No

David
Order Date : 9/18/2014

Rating + 1 No communication

They don't respond to RMA requests.

3 out of 3 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

RMA Policy
    Return Policy:
    If, for any reason, you are not completely satisfied with your purchase, you can return it for a full refund/replacement within 30 days of your purchase date. Our return policy was structured to make your return hassle free.
    You can expect a smooth return regardless of your return reason.

    • For wrongly shipped or defective items, a return label will be sent so you do not have to pay for the return shipping.
    • We Will never impose a restocking fee on you. We do, however, reserve the right to deduct shipping charges from the amount of the refund.
    • Your refund/replacement will be processed within one business day of receiving your return
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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