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TekGrabber Seller Profile 800-762-8879 Email This SellerEmail This Seller  See all products from TekGrabber See all products from TekGrabber, online shopping for high quality and affordable price Android Tablet & MID, Electronic Gadgets, Unlocked Cell Phones and Accessories. WIth great variety of wireless phones and accessories. All the CDMA and GSM phones sold at TekGrabber are sold without any contracts. Our latest products come from core products of MID Tablets such as Android 4.0 Ice Cream Sandwich and mobile technology.At TekGrabber, we truly believe in our commitment to offer good quality state-of-the-art products along with great customer experience. We strive to ensure customers enjoy shopping safely and securely on our site or over the phone.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (37 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 22 Reviews
Good Rating + 4 7 Reviews
Average Rating + 3 2 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 6 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 7/10/2013

Rating + 3 Biz As Usual

I paid for a product, Tekgrabber supplied it. Nobody did anything extraordinary.

Did you find this review helpful? Yes No

Order Date : 11/21/2012

Rating + 5

Great transaction and product, grandchildren loved it.

Did you find this review helpful? Yes No

Order Date : 1/5/2013

Rating + 1 Bad customer service

Bought the "Impulse 10000mAh Power Bank External Battery Charger ". The item worked until I had to recharge it. It took a long time to get an RMA #. I mailed it back (at my expense) over a month ago. I have not heard a word from them. I don't know when or if I will get my defective product replaced. Newegg use to be a seller that you could trust and recommend to friends... so far, my experience with the 3rd party market place is going to make me think twice about coming back to newegg.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 1/7/2013

Rating + 1 Item - DOA (Impulse 10000mAh Power Bank External Battery Charger)

Item arrived promptly but did not work. Support has been very sketchy. After a few days they asked for a phone number to debug the situation but after a few days with no call I was told to return the unit. I returned the unit 8 days ago but again no word and no refund. Not a very happy TekGrabber customer. Giving one star because zero wasn't an option.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 12/22/2012

Rating + 1 They have my product and My Money!!

If I could rate with NO eggs filled I would. I returned the tablet I purchased and I've never received a refund of the cost (on 2/16 it will be a month since I returned the tablet). The tablet was defective. I will now call my credit card company and file a report for a refund of my money. TekGrabber does NOT have customer service. They return NO calls and they return NO emails. I will also be notifying the Better Business Bureau.
Seller Response:Hello David, i apologize for your delay in refund. I have already put request for refund with Newegg
Not sure why the process took so long, but you can check with them. Also I am doing my best to provide good service.
You may contact me anytime to resolve issues. thanks!

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 1/5/2013

Rating + 1 DON'T BUY FROM THIS SELLER !! Worst Seller

Third class cheap Product. When I asked for RMA, they replied me after 7 days and told me to ship to Canada out of country for refund.


2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 1/5/2013

Rating + 1 They have my product and my money!

Stay Away!

My product came defective. First, they wanted me to keep it even though the lights didn't work properly. I said no. So they sent me a label and I returned it.

They now have my product and my money -- they do not return any phone calls or emails. I am forced to call my credit card company and file a report.

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 1/5/2013

Rating + 4 Very good seller!

This is a fast and nice seller! My only complaint is the use of USPS since there tracking system is awful. I received my order today but the tracking info showed "Unavailable" the whole time.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 8/24/2012

Rating + 5 Fantastic seller

I ordered one device, and was delighted at the prompt delivery. so much so that we have ordered another of the same devices through this seller based on the level of care that was provided.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    TekGrabber Return Policy

    TekGrabber prides itself on a tradition of outstanding customer care and support. Our devoted team of account representatives understands that our customers are the hallmark of our enduring partnerships.

    It is important for our customers to understand the standards that have been established within our industry regarding the terms and conditions of a sale. The purchases of computers, peripherals, software, and other consumer electronics are subject to manufacturer restrictions which may be different from other product purchases you transact. Most of the products sold by TekGrabber are subject to a manufacturer's warranty. The warranty provided by the manufacturer is the first place to look for assistance with difficulties that may accompany your purchase. To obtain information regarding manufacturer's warranties, please refer to the website below, contact us at the following e-mail address, or call us:

    1-800- 762-8879

    We encourage you to request information from any of our account executives about extending the service period on any of the products that you purchase.

    Most manufacturers offer a 30 days after date of purchase and one year warranty on all new equipment. During the warranty period, you may call the manufacturer to receive warranty service. The manufacturer will attempt to solve your problem via phone. If a situation extends beyond the manufacturer's service centers ability to resolve, please contact your TekGrabber representative for further guidance.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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