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Seller#: 0UHZRBI9C3BQ3VF88

Texas Fortune Inc Seller Profile 713-900-2691 Email This SellerEmail This Seller  See all products from Texas Fortune Inc See all products from Texas Fortune Inc

Texas Fortune, INC offers High Performance RC Helicopters and Accessories, RC Sports Cars, RC Boats and Spare Parts. Our online support team is always available to assist with any technical support or customer service inquires.

Texas Fortune, INC is located in Houston, Texas specializing in the remote control helicopters, battery operated toys, flying toys, educational toys, promotional items, gadgets and seasonal gifts including rc cars radio controlled trucks, rc boats, radio control airplanes, rc helicopters, electric rc cars, electric rc trucks, mini rc cars, nitro boats, nitro rc cars, nitro rc trucks, electric rc airplanes, rc boat accessories, rc car accessories, rc car batteries, rc helicopter accessories, rc hobby accessories, rc electric boat, rc electric helicopter, rc flying saucers, rc gas airplanes, rc electric helicopters. With a dedicated team focused on finding the best quality products at the most affordable prices on the market.

If there's something that you particularly want but you don't see on the site please do contact us. As we are always happy to consider special orders upon request and will always do our best to find any specific product you are looking for. Here at Texas Fortune, we don't mind going extra miles to make our customers happy.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (6 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
0%
Good Rating + 4 1 Reviews
newegg
17%
Average Rating + 3 1 Reviews
newegg
17%
Poor Rating + 2 1 Reviews
newegg
17%
Very Poor Rating + 1 3 Reviews
newegg
50%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Zipf
Order Date : 1/30/2014

Rating + 4 Unexpected surprise

Did not get exactly what I ordered, but not going to complain this time. Ordered a Syma S301G Heli, but received the Syma S031G unit. Much larger than I was after, but it sure fly's great!

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N/A
Order Date : 8/21/2013

Rating + 3 syma s107g

i was a little bit disappointed because i ordered the blue helicopter, they sent me a red one. i wasn't going to go through the hassle to send it back.

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DissastifiedFlyer
Order Date : 5/12/2013

Rating + 1 UJ Toys can't seem to get it right

Purchased a basic quadcopter and it arrived with one of the motor's would not spin up until at 40% power was applied. It could not fly. I contacted the seller (UJ Toys) and it took 3 weeks of emailing back and forth to get a RMA. I sent it in and they kept it for 3 more weeks. Then after the 5th call and email, they sent it back. It had the same problem. Fed up with the seller, I contacted Newegg and they pushed through a refund.

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NevynTheNomad
Order Date : 5/3/2013

Rating + 1 Good company, bad product

While I am very satisfied with my interactions with UJ Toys and Newegg, the purchased product is cheap. I can't compare it to other brands because this is the only one I've had; I just know that it shatters at the slightest mishap. You may as well fly a small glass box.
It is fun, don't get me wrong, and I will likely buy another (or more than one more) because it's such a good time. However, if your 'toy' is going to break on your first day, at least plan for it.
I'm telling you now (if they approve this review) that this product is a lot of fun, is not a toy, and is most certainly not meant for children; not on expert mode anyway.
And plan on breaking it on your first or second day.
PLAN ON IT!
Seller Response:Rc helicopters are in the toy category and If you never have practice with a small helicopter, using quadcopter can be difficult and most probably you will be broke it in a minute. on the other hand Nobody can say, these kind of toys are unbreakable so this is not my fault.

Thanks for your ruthless comment.


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JP
Order Date : 4/23/2013

Rating + 2 Not a good start...

I ordered the Walkera V120D02S V2 BNF for $183 and received the order today. Very quick shipping BUT I was sent someone else’s order. It was a cheapo quad copter for $89.00! Hey Jeffrey, I have your order…..
I will update my review after I see how this mistake is handled. Until the, I’m not a happy customer!
Seller Response:I always try to help this customer. I accepted his return request without charging restocking fee and also I paid return expense. in short, I gave a super refund to him.

fairness fairness fairness


1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    RMA Policy

    We offers 30-day return or exchange, and 15- days manufactured defect or warranty on all products, Warranty period starts from the date of received items. Customers are responsible for cheking the condition of the product once they are deleverd. Customers have to contact the seller, if they receive broken or any missing items with in 48 hours of delevery.

    After 30 days from the date of delivery, all return can only be replaced by same item, unless this item is out of stock at that moment. buyer need pay the shipping fee.

    Warranty will be voided if the product is mishandled, physical damaged or altered by customer. We will refuse back all the returns which are out of warranty.original condition and packaging with all components and accessories included, After Both Buyer and Seller cancel the transaction from Newegg. Or, you may choose to have a replacement.
RMA instructions
    All RETURNS MUST INCLUDE THE FOLLOWING:

    1. Return a copy of your invoice and a brief description of the reasons for the return/exchange.

    2. Original packaging (manufacturer's box, Styrofoam, plastic bags, etc.)

    3. Original packing slip. Do not mail or dispose of the packing slip until you have examined and tested the product to your satisfaction.

    4. The return must be complete and include all accessories (adapter, antennas, remote controls, batteries, software disks, etc.)

    5. All Manufacturer documentation (manuals, warranty cards, registration information, etc.)
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