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Seller#: 0UHIQWIKHCCV3E6D8

The BEST Energy Store Seller Profile 305-356-7435EXT2 Email This SellerEmail This Seller  See all products from The BEST Energy Store See all products from The BEST Energy Store

The Best Energy Store on Rakuten is a creation by the owners of Veterans Enterprise Solutions, LLC (VES) SDVOB. We have brought together industry experience from the many energy efficient & renewable energy projects undertaken over the years. Many of the products listed here has stood the test of time. Customers have raved about their effectiveness and we believe you should have access to this knowledge base. We only have a fraction of our product offerings here. So feel free to drop us a line or ask us for recommendations today!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
0%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
50%
Very Poor Rating + 1 1 Reviews
newegg
50%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
jw
Order Date : 11/2/2014

Rating + 1 Shipped wrong model fan

If they advertise, sell, confirm order for one fan and ship a lesser model (read that cheaper model) without an email or phone call, that seems like fraud.

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N/A
Order Date : 7/16/2014

Rating + 2 No communication

They provided me the tracking number for someone elses order and would not return emails. Also, their phone number listed was temporarily deactivated at the time. Did receive product but customer assistance is lacking.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    RMA may or may not be required. Please inquire as a part of your return request.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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