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Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.
Order Date : 9/28/2013
10/23/2013 10:04:31 AM
Difficult to work with
To the sellers credit, the product showed up on time and it was the product I had selected. This is the reason he doesn't have the lowest rating. The problem started when I realized that the drive was the wrong drive. There was a long dialog that started and every request that the seller had of me, I had promptly responded to so that the correct drive would be identified and the RMA could be initiated. This is when the run around started. I initiated my RMA request on about 2 weeks ago and the questions the seller had have come full circle and we are back where we started. The last email I had went unanswered and at that point I wasn't willing to deal with him any more.
Bottom line: Lazy customer service.
1 out of 1 people found this review helpful.
Thanks for the valuable feedback you provided!
Order Date : 6/29/2013
7/4/2013 10:28:42 AM
My product showed up a little quicker than I expected with no issue. Great seller! Thanks.